Autobuses Estrella Blanca - 58140 Morelia

It is cheap

Very old cars

Terrible facilities and poor service

They never answer the phones and if you get lucky and they answer you they do it reluctantly

Excellent service, the only drawback is that their trips are passing through and often take longer than expected.

Very efficient, fast, with adequate times and with good prices.

It is a large bus company, which unfortunately does not have much presence in Morelia because it has a great coverage of destinations and here the service is dominated by Primera Plus and ETN. Unfortunately, they also sin a lot in the service they offer (here a lot but also elsewhere), such as cleanliness, punctuality and control. In one case, I approached the unit with local exit, and it was not clean, it still had garbage from the previous trip that I had made, sanitized less you think, they do not have (this everywhere) the cleaning protocols that other lines do, such as that of cleaning in each terminal the seats that are unoccupied, and that are occupied by other passengers who get on in that same or another terminal. Another case, also a local departure, the bus formed up and left 1 hour late, claiming that it was just being cleaned because, from its previous trip, it had arrived late, at the end after the long trip, it ended up arriving 3 hours late than indicated in the Ticket to their destination (without encountering some major mishap that obviously delayed us) and we almost missed our flight, talking with the driver, he commented that they were the ones who did the cleaning of the unit, since they lacked personnel dedicated to that work, subject what caused the delay And finally, in an exit that was coming through, the unit arrived late (it is understood in passing trips), and it was already almost full, I went up with a couple of the third age, and we see that our seats were already occupied, These passengers indicated that they were sitting there because the driver previously told them they could (I do not know what issue there will have been in their departure before Morelia), the fact is that when the remaining passengers were boarding, they placed these people in other unoccupied seats, at just like this couple; And something that I have noticed in my trips along this line is that there is no control in this and other destinations, to verify that passengers go to the place and destination that corresponds to them, who is going to tell you something if you buy from Morelia a ticket to Celaya and you get off in Querétaro, Puebla or San Luis Potosí I wish they would improve, I have affection for the brand because I have known it for a long time, but they do not help either

Large bus with large spaces between passengers and with two bathrooms for men and women, I like that they give you headphones for the trip and they have a catalog of interesting movies, for all tastes, the only thing that the price is somewhat high compared to other options but reliable, the only thing that is strange is that they no longer give snacks and soft drinks as they used to but I think it is due to the costs of these supplies and the need to adjust to a better price, everything is fine at the end of the trip and they count with a discount for round trips worth considering.