Calentadores Solares GIRASOL - 76190 Santiago de Querétaro

Very good service always to the customer's pending

Excellent service, and good quality of their products.

Bad customer service ... I went to ask the counter in the pendeja watching his cel, I better went because he did not attend ... and then came and is the complaint of another user here on Maps ... ups best bye This was in the Constituyentes branch ... and it was with a half wero guy with a raw smell

Good service and very good quality heaters. Super recommended, for the options they offer you according to your budget.

Excellent service, the material is of very good quality and they installed me super fast, but above all their prices are affordable. 100% recommended !!!

We regret heaters, terrible attention and fraudulent. Buy 1 year 3 months ago a solar heater with them, Cellar of solar heaters. To begin with it took a lot more than a week to install my heater. In winter, there were problems of not heating water, when seeing the heater I noticed that the respirator had sunk, it was reported and they were evaluated after more than 1 week (it should be noted that it took more than 1 week to install) the technician commented that The hot water tank was damaged and a tube was broken. To claim my guarantee they ask me for the purchase ticket, the installation note and the policy. They never told me that I should keep the ticket. Today, when I went to the offices, they only played the ball and argued that it was badly installed by someone else, one of the installers had alcoholic breath and the counter employee was laughing and never made the slightest attempt to solve my problem, even with an attitude. of wanting to deceive myself arguing from the beginning that my guarantee was not going to proceed. of the broken tube I understand it is something that can be changed but the damage to the hot water tank is due to the failure of its heater as it is made of bad materials. It never had other modifications even the first few days it did not work well and they had to recheck it. They told me that the guarantee was not valid without even checking their note records, I showed them the proof of purchase with my statement. I think they should not be fooled by these people who give terrible service both for installation and do not respond when having problems with the heaters. THEY ARE NOT PROFESSIONAL. Buy elsewhere your product is of poor quality and having problems just try to find some excuse for not responding. For the business owner I understand that he does not want to spend for his defective product. But I think it is more expensive not to respond and to have non-professional people. You must have more care and supervision over your staff, which is deficient, no supervision is observed, the person you serve behaved in a pre-powerful and cynical way, they have all their equipment badly accommodated, dirty and possibly mistreated. It was a mistake to buy from them. photo annex so they can see the poor quality of their product and the type of insulation they use

The service is exclusive for sunflower heaters. They do not help with others or provide information. They also block you from the whatts app. It is a company that is seen to have little seriousness towards its clients. I do not recommend it.

Never buy with this store, this store is a ghost, it is closed, there is no staff. The person in charge by phone quotes you at a precise time, but they NEVER show up. And if you complain, they completely ignore you. Lousy service to totally avoid.