Campanario Hotel Spa - 70860 San Mateo Río Hondo

Excellent attention from the staff, spacious, comfortable, clean rooms, with a beautiful view, everything in the restaurant is very tasty and all the staff are very friendly.

This hotel is located on the hill at the top of the Oaxaca-Puerto Escondido route, very close to San José del Camino, it has very nice and very comfortable rooms, the best hotel in the area and a good restaurant, all the staff is very attentive, I recommend for people who want to get away from all the noise of cities and like nature and hiking

I love the place, the hotel staff is super cool, they support you in everything you need to make your stay great, Jasmine is very attentive as a hotel manager

There is a construction next to the hotel, hammering and electric saws are heard from 9 am to 5 pm, even on weekends and then they burn plastic and garbage and all the smoke reaches the hotel. And when they finally stop working on the construction, the noise follows because you can hear everything from the other guests, and I mean everything, enough to even make out what they're talking about. The SPA that they dare to put in the name of the hotel “is under construction”. The SPA does not exist and the construction was information that they decided to omit when making the reservation by phone, which makes me feel cheated because it completely ruins the experience, so much so that we had to be out of the hotel most of the time. We booked 2 nights, but the noise was so intolerable and more so the lie of the SPA, that 10 minutes after arriving I asked to speak with administration to request a refund for the second night, I left my phone with the receptionist and she told me that they were going to call me , but obviously they didn't show their faces, but I'm still waiting to hear from them. EDITION: In the end they did call me and apologize for the inconvenience. It is a very beautiful place and I have no doubt that when the construction is finished one can find peace there and the SPA is ready, I will surely return.

We had an excellent stay! Planning, effort and dedication are noted. The design is very nice, congratulations! We talked with the architect Melchor who shared with us the semiotic analysis of the design and concept of the hotel with its forms and numbers expressed in the details. Las Nubes is a nice room with a view of the mountains and a corner of the hotel's patio-fire pit. It is a room of almost triple height, cozy, we were not cold (April). The very comfortable bed, beautiful shower with a window towards the mountain, the toilet, sink, all good. The lighting is warm, black out curtains if you like, in short… everything is good quality. You have to remember that you are in the mountains so meeting these standards is a challenge and they do it very, very well. Tina is a beauty of a smiling and helpful woman as is the entire team. We saw the manager taking care of every little detail all the time. We ate there on the terrace several times, we recommend everything, the milpa soup, tlayudas, everything. And they also have a nice cava and good mezcal :) We will return soon and we wish the best for them in their expansion with their gym-spa and terrace.

I recently stayed all right, the room, the food and the attention, but it turns out that the manager did not give us the key to the room and told us that she would open it for us every time we got out, it seemed a bit strange, but we thought what were the hotel policies, what was our surprise that arriving at our house we realized that $1000.00 in cash had been stolen from our suitcase. We were already able to claim why it was until we got home that we realized said robbery.

The location is very nice and the idea too. The upstairs rooms have a very good view even though they told us that the downstairs were better and when we arrived and noticed that the downstairs were very dark and there was a lot of debris and clotheslines, we asked for the change they did not want to refund the money that we paid 2 minutes before so we lost more than a thousand pesos. In addition, guests have night meetings with loud music and check in at midnight and the noise is heard in all the cabins. We couldn't even sleep well when it's supposed to be a resting place and they make you sign an agreement not to disturb the order when you arrive but they don't enforce it themselves. During the day you hear all the construction from the other rooms. Hopefully they can improve because it is a privileged location.

The room has a very nice view, in the morning you can walk on the path that is leaving the hotel to enjoy the country air, very fresh food and good seasoning. The experience of bathing with a window overlooking nature is incredible.