Clínica Veterinaria San Francisco - 44190 Guadalajara

Two weeks ago we took my dog ​​to have two abscesses checked and to check if she needed surgery, the doctor seemed to be in a hurry, and if she was operated on the same day, they did not give us reports of her preoperative studies that they supposedly did, on days his leg wound was opened and the tendon was visible. We contacted the emergency number, we sent photos and they told us that it was not an emergency, the doctor with very little professional ethics simply ignored us. We went to the hospital because it was an emergency and the only thing that mattered to them was the money we were going to pay for a poorly done job and absurd treatments and costs! We took her to a second opinion where she confirmed the bad job they did to her. Be careful where you take your pets!

We made an appointment to operate on my dog, they admitted her late despite that. And from the time they admitted her to the operating room, 4 hours passed. Doctors are good but there are not enough. Apparently the same doctor who operated on her had to give consultations at the same time and that is why he could not operate on her despite having scheduled.

My puppy passed away (because he didn't want to eat) well of course he's a newborn puppy you have to feed him even if he doesn't want to. My dog ​​died due to medical negligence, they left my puppy with a rookie who didn't even know how to turn on the scale, they charged me dearly because they died within hours when I got it right, and that doctor who treated me told me that I put him in the hospital through mensa, I made him a house, and at that moment a second opinion told me that it was not necessary and I have been dialing and sending messages since Monday so that they give me my daughter's body since they were going to cremate me with recovery of ashes but I still haven't received a response from anything I only recommend the place for basic things for something more complex no

I went to buy Diamond Naturals cat food that my usual vet did not have, they only had 2 small bags, I bought one, but I made the mistake of not checking it well before leaving the establishment. Then I got to eat near there and that's when it occurred to me to check it and I realized that the bag had a hole that was difficult to detect with the naked eye, but I only had my bottle of water and my antibacterial gel in that bag, so the hole could not have been made in my bag; I came back and they told me that surely the bag was fine because if not, they "would have noticed because they check things when they charge them" but the girl who sold it to me didn't check the bag, nor did she touch it, so obviously she didn't They wanted to change it. I think it was mainly my mistake, that's why I recommend that if you buy something there, don't trust it and CHECK IT VERY WELL BEFORE leaving. On the other hand, they no longer have as good an assortment as before, there are no carriers, no scratching posts, no toys, no cat treats (which were things that I was also interested in buying) and the little they do have is quite dusty. With all this, the truth would not give me confidence to take my pets there.

I went to get a travel certificate for my kitten, I recommend arriving at 9 AM if you are going to get a travel certificate. The care is very good from the doctor, he takes the time to answer your questions. The place is very clean and spacious. IT'S 24 HOURS