Europiel Láser Center - 77500 Cancún
4/5
★
based on 8 reviews
Contact Europiel Láser Center
| Address : | Blvd. Kukulcan 1, Puerto Juarez, Zona Hotelera, 77500 Cancún, Q.R Puerto Cancun, 77500 Cancún, Q.R., Mexico |
| Phone : | 📞 +9989 |
| Website : | http://europiel.com.mx/ |
| Categories : | |
| City : | Q.R. |
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Marisol Magallanes on Google
★ ★ ★ ★ ★ En mi segunda sesión si he logrado ver algunos cambios y me creo que es bastante avance, lo que si me incómoda y me desagrada mucho es que cada vez que voy insisten en venderme más áreas sin importarles que mil veces les diga que no.
 In my second session I have managed to see some changes and I think it is quite a step forward, what makes me uncomfortable and I really dislike it is that every time I go they insist on selling me more areas without caring that I say no a thousand times.
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Daniela Novelo on Google
★ ★ ★ ★ ★ Cuentan con todos los protocolos sanitarios ante el CoVid-19, la atención es muy cálida y personal, la enfermera que aplica el láser es muy profesional, te trata con mucho tacto y te explica todo el procedimiento.
En general todas las chicas tienen una atención muy cálida y profesional.
Excelente locación, excelente ambiente, excelente servicio!
Súper recomendado!!!!
Cambiando de opinión! Te enamoran hasta que tienes algún problema, no se hacen responsable, llamo y llamo al call center de Europiel y solo me cuelgan y vuelvo a llamar y me cuelgan pagué más de 70 mil pesos! Y me cancelaron paquetes, nadie me soluciona! La chica de recepción tuvo que llamar para intentar solucionar mi problema porque a mi me cuelgan en cuanto empiezo a reclamar.
They have all the health protocols for CoVid-19, the care is very warm and personal, the nurse who applies the laser is very professional, treats you with great tact and explains the entire procedure.
In general, all the girls have a very warm and professional attention.
Excellent location, excellent atmosphere, excellent service!
Super recommended !!!!
Changing your mind! They make you fall in love until you have a problem, they are not responsible, I call and call the Europiel call center and they just hang up on me and call again and they hang up on me I paid more than 70 thousand pesos! And they canceled packages, nobody solves me! The girl at the reception had to call to try to solve my problem because they hang up on me as soon as I start to complain.
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Margarita García on Google
★ ★ ★ ★ ★ La atención es muy buena, pero he tenido muchos problemas en cuanto a los pagos,pues para vender te hacen un contrato, pero te dicen que el sistema no permite hacer los cambios, pero que no hay problema,y al final,te cobran lo que está en el contrato,ya me pasó varias veces, y la verdad sigo ahí por qué veo buenos resultados, y la enfermera es muy amable, también las recepcionistas, me estuvieron apoyando con el call Center,pues ahí es donde radica el problema
The attention is very good, but I have had many problems in terms of payments, because to sell they make you a contract, but they tell you that the system does not allow you to make the changes, but that there is no problem, and in the end, they charge you what that is in the contract, it has already happened to me several times, and the truth is that I am still there because I see good results, and the nurse is very kind, also the receptionists, they were supporting me with the call center, because that is where the problem lies
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Magali Florencia Gras on Google
★ ★ ★ ★ ★ Me comunique por redes sociales y Wsapp, no quieren pasarme precios y exigen ir a valoración previa. Todos los mensajes están enfocados en la venta y no entienden lo que pedis. Yo vivo en isla mujeres lo que implica cruzar en ferri solo por ver si me valoran y q me den precios... Es una perdida de dinero y tiempo y q no se tiene! Deberían de publicar sus valores por sesiones como otras empresas para que las personas evalúen ellas si les es adecuado antes de elegir o no está empresa. Muy mal manejo del marketing de atención al cliente!
I communicated through social networks and Wsapp, they do not want to give me prices and demand to go to a prior assessment. All the messages are focused on the sale and do not understand what you ask for. I live on Isla Mujeres, which implies crossing by ferry just to see if they value me and give me prices... It's a waste of money and time and you don't have it! They should publish their values by sessions like other companies so that people can evaluate them if it is suitable for them before choosing this company or not. Very poor management of customer service marketing!
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Paola Masciadri on Google
★ ★ ★ ★ ★ Fui a pedir información ya que jamás he hecho este tipo de procedimientos y las que atienden me querían vender lo que ellas querían, yo sólo quería 2 zonas y ellas a fuerza querían que me hiciera 3, incluso me cuestionaron cuánto dinero traía al momento y cuánto dinero gano. Me sentí tan incómoda que salí corriendo de ahí, entiendo que quizás ganen por comisión, pero fue realmente incómodo y cero profesional. En cuanto a los aparatos y procedimiento, no me dijeron casi nada, sería bueno que mejoren sus técnicas para vender y el trato al cliente.
I went to ask for information since I have never done this type of procedure and the attendants wanted to sell me what they wanted, I only wanted 2 areas and they by force wanted me to do 3, they even questioned me how much money I had at the moment and how much money I earn I felt so uncomfortable that I ran out of there, I understand that they may earn commission, but it was really awkward and unprofessional. As for the equipment and procedure, they told me almost nothing, it would be good if they improve their sales techniques and customer service.
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Ramiro Cuevas on Google
★ ★ ★ ★ ★ It’s a great place and the attention is very good Kristy was very friendly
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Meaghan Jones on Google
★ ★ ★ ★ ★ Terrible service... almost impossible to get an appointment and when you do get one it's never on time. Arrived on time to my appointment this morning and no one was here until 30 minutes after.
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Tania Moore on Google
★ ★ ★ ★ ★ Terrible experience!
Where do I start, too long to go through the whole experience, basically the service was terrible they try to up prices when they see a non Mexican wanted to charge me $40,000 peso(almost $ 2500 can) but when I told them the other location told me $14,000 peso they changed their tune!
I made the stupid mistake of agreeing to the package for$14,000 peso and gave them my credit card.
Long story short they kept charging my credit card before I even had a session and ended up charging my credit card more then agreed.
When I only had two sessions and seen no changes whatsoever their laser does not work!!!
End of the day I was out of pocket and had to cancel my credit card... buyer beware!!!
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