Flor de Mayo Hotel & Restaurant - 62000 Cuernavaca

Small but comfortable, the staff is friendly and serve fast. Also it is pet friendly.

Is nice, clean, well located in downtown, helpful personal. I feel like is not worth the price. Hotel charges like if it were a five star resort and is not a resort. I have mixed opinion.

Incredible Hotel, the whole staff is so kind and polite and make you feel really comfortable. The rooms are beautiful and the terrace and pool are great, perfect to sun tan and refresh yourself. Love it. Definitely a must in Cuernavaca.

Really nice experience. The place has a lot of light and the brunch is very tasty and diverse. During the brunch there is a trio band which is amazing. The waiting staff are very responsive and polite.

Alexis, Fernando and his team made my stay unbelievably memorable and satisfying. From the moment I arrived I was greeted with such a great energy and enthusiasm. The room was clean and very comfortable, I was able to conduct business calls, emails and conference at ease! The food was delicious and perfect for instagram posts! I can’t wait to return! It was also nice to see swimsuit models take professional fotos on the rooftop pool, great touch!

Really need some better cleaning and maintenance. Room 37 Bathroom was nasty, not properly cleaned and with mold on the shower curtains which made me feel disgusted to even touch them. Ripped curtains in the bedroom and the darken curtains were impossible to use; the bedside lamp didn’t work, the chair was dirty. Extremely noisy, they had live music every day and I could hear everything even If we weren’t interested, very annoying. Supposedly they have service by the pool but at no time we went there was someone to help, and we r talking about working hours for the pool, in the morning and afternoon. They offered a complementary Italian buffet dinner but don’t bother, it was very bad, salty, dry and just not appetizing, not sure how many times they reuse all dishes. We mentioned all of this to the front desk staff and also filled up a review survey sheet but they clearly didn’t care, even the person who seemed the FD manager/ supervisor didn’t even apologize, she was more concentrated on charging us for the $55 pesos beer (less than USD$3) than what we were saying about our stay. She saw us back again when we picked up our car and nothing, not a word, nor followup. These people should be ashamed of the job they are doing. Staff is not trained to clean properly, served properly or even care about complains properly. The only good thing they have is a very polite and smiley bellboy, he deserved a better place to work.

Nice place, service was good but the food is pricey and not so good.

We really enjoyed our stay at Flor De Mayo. Our room was clean and nicely decorated. The entire staff was friendly and helpful, whenever we needed anything brought up to the room they were quick to respond. The restaurant had delicious food and drinks and the top floor has a really nice pool/lounge area with a really nice view of the city. Highly recommend considering this hotel if you're staying in the city.