HSBC NAUCALPAN - 53370 Naucalpan de Juárez

They take a long time to open. They will open when they want or until 10:00 am.

It is seldom stuck, it has its own parking lot and the manager is quite friendly. Although there are rude executives

The information on their page says they close at 5pm but the guy in the parking lot says at 4pm, and he won't let me in. Change the guy or his information but do something.

Customer service is the same as in all HSBC branches from fair to poor, its hours are Monday through Friday from 10:00 to 16:00. This branch does not have special access for people with disabilities. In this branch you will not find access to ATMs outside of their service hours.

No mmn 1:30 waiting to be served in customer service why is there only one person serving

Terrible treatment from the door officer, to the people inside. I arrived to make a deposit at 4.20pm and it was already closed. I asked the officer to give me access since there was no time before closing time and a lady inside who is pregnant wanted to close the door in my face and told one of the cashiers that she will close her box, why not? it was office hours

It is a HORRIBLE bank. The attention of executives, I am not exaggerating, must be the worst of all banks in Mexico. For each person trained for executive attention, you have to wait literally an hour (they tell you as if they were proud), that is, if there are more than 5 people trained, more than 5 hours, they better return you to your house because they don't It will take time to attend to you. Six empty desks, only two people "attending", you hear how the executives are talking about gobbledygook, vacations, football, instead of hurrying to serve people. There is not even a %&$% chair or partition for you to sit on. I was going with a sick person who almost sat on the floor and they didn't even offer him a chair. After an hour of waiting we had to leave, we came back another day, another hour lined up (and we were the first), when we finally managed to get them to attend to us, it turns out that they had blocked the account due to a procedure that the bank had not attended to, and with their hand on our waist they told us that we have to come back another day. They refused to give us an appointment, we will have to wait in line as if it were the first time we went and despite the fact that it was due to an omission by the bank that they could not attend to us. I'll do my best to get that account closed and opened at a more decent bank.

HSBC bank robber, and the worst thing is that they rob you in such an interesting way that it gives courage, which is through their employees all ignorant, thanks to them who do not know how to explain things to you and they all tell you different things I lost 1000, goodbye mediocre bank