Infonavit Tlanepantla CESI - 54073 Tlalnepantla de Baz
2.9/5
★
based on 8 reviews
Contact Infonavit Tlanepantla CESI
| Address : | Av Presidente Juárez 2034, Los Reyes, 54073 Tlalnepantla de Baz, Méx., Mexico |
| Phone : | 📞 +889 |
| Website : | http://www.infonavit.org.mx/ |
| Categories : | |
| City : | Méx. |
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Conny De La Cruz on Google
★ ★ ★ ★ ★ Venimos el día de hoy hacer un trámite de convenio de pago para mí esposo y estamos desde las 7:00am y son las 9:00am y Las Personas de "Gerencia de Cartera" NO se dignan empezar a trabajar es MALÍSIMA LA ATENCIÓN
 We came today to process a payment agreement for my husband and we have been there since 7:00 am and it is 9:00 am and the People of "Portfolio Management" DO NOT deign to start working, THE ATTENTION IS VERY BAD
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Soy Mimitas on Google
★ ★ ★ ★ ★ La primera vez fui con cita y fue muy rápido, lastima que no me dieron la atención supuestamente por que estaba mal mi RFC
La segunda vez fui con cita, y todavía fue mucho más rápido. Tristemente no me dieron solución y el RFC ni me lo pidieron, me dieron otro pretexto.
Osea que no saben resolver los problemas, se inventan excusas y no dan solución, mienten y no les interesa ayudar a realizar nuestros trámites
The first time I went by appointment and it was very fast, it is a pity that they did not give me attention supposedly because my RFC was wrong
The second time I went by appointment, and it was still much faster. Sadly they did not give me a solution and the RFC did not ask me for it, they gave me another pretext.
That is, they do not know how to solve problems, they make up excuses and do not give a solution, they lie and they are not interested in helping to carry out our procedures
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Jorge Valadés on Google
★ ★ ★ ★ ★ Pésima organización de la gente burocracia al por mayor y nunca te resuelven nada debería de desaparecer toda esa gente ineptos que nada más van hacer bulto
Terrible organization of the people, wholesale bureaucracy and they never solve anything for you, all those inept people who are just going to make a difference should disappear
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Fernando González on Google
★ ★ ★ ★ ★ Es recomendable llegar con cita, aunque el sitio de Infonavit es un asco y aparece como si no hubiera citas disponibles, pero sí las hay, solo hay que cambiar el tipo de trámite. Ya con cita pasé como 5 minutos después de la hora que me tocaba, pero como siempre me faltaba un papel, que por teléfono nunca me dijeron qué tenía que llevar.
En general me parece que son algo ineptos, y nunca confíen en las personas que atienden el teléfono de Infonavit, todas me dijeron diferentes soluciones a mi problema, y ninguna era verdad.
Conviene no llevar coche.
It is advisable to arrive by appointment, although the Infonavit site is disgusting and appears as if there were no appointments available, but there are, you just have to change the type of procedure. With an appointment, I arrived about 5 minutes after my scheduled time, but as always I was missing a piece of paper, which they never told me on the phone what I had to bring.
In general, it seems to me that they are somewhat inept, and never trust the people who answer the Infonavit phone, they all told me different solutions to my problem, and none of them were true.
It is advisable not to bring a car.
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Esteban Uribe on Google
★ ★ ★ ★ ★ Pesimo servicio, hay que avísarles a los del instituto que ya está en semaforo verde, trabajan al 10% de su capacidad. Los tiempos de espera aunque lleves citas se van a más de 4 horas.
En qué momento el instituto dejo de ser una institución para los trabajadores y se convirtió en una institución que trabaja para institución privadas.
Terrible service, you have to tell the institute that it is already at a green traffic light, they work at 10% of their capacity. Waiting times, even if you have appointments, go to more than 4 hours.
At what point did the institute cease to be an institution for workers and became an institution that works for private institutions?
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Elizabeth Marmolejo on Google
★ ★ ★ ★ ★ Ahora con la pandemia, están muy organizados, si no tienes cita puedes llegar muy temprano para que alcances a pasar. Pero muy buena atención desde los oficiales hasta los servidores públicos. Los trámites obvio gratuitos
Now with the pandemic, they are very organized, if you don't have an appointment you can arrive very early so you can get through. But very good attention from the officers to the public servants. The obvious free procedures
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Alfred on Google
★ ★ ★ ★ ★ Muy mal organizados, filas larguisimas y tiempos de espera infinitos, la pagina esta pesima no puedes hacer cita por que te marca las fechas ocupadas, como tip lo que puedes hacer es meterte a la pagina y poner que tu tramite es mejoravit aunque no sea y ese si te habilita para cita, pero aun con cita son lentos y mal organizados, para estacionarte a veces hay lugares enfrente y solo le das una propina a los franeleros.
Very poorly organized, long lines and infinite waiting times, the page is lousy, you cannot make an appointment because it marks the busy dates, as a tip, what you can do is go to the page and say that your process is an improvement even if it is not and that one does enable you to make an appointment, but even with an appointment they are slow and poorly organized, to park sometimes there are places in front and you only give a tip to the franeleros.
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Osval Navarro on Google
★ ★ ★ ★ ★ Ok
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