IpsPoBox - 66267 San Pedro Garza García

Just be careful with the fees. They are a bit "misleading", but the service is generally good.

They change the schedule constantly, now in Hidalgo they only open from Monday to Friday from 9 to 3.

I have been a customer for 6 years and they have always given me excellent service.

Terrible better to use other providers

Very good service, they comply with the theme of fast delivery, I have been with them for 2 months and they have not disappointed me

I made my first order and import and I was disappointed that the package did not bring any packaging and being an electronic device I consider it mandatory that it be wrapped in bubble or something that protects it from the movements of the path, even more because the import cost that handles the Company is very expensive.

They give a good service. I do not recommend it to buy unique or collectible things, as they suddenly lose the packages. They pay them, but you lose 8.25% of TAX + the shipping you have paid. You have to be careful with the cost of importation, since they charge 18% of the price, but you have to consider the weight and volume. A box the size of a shoe will charge you about 7 dlls. If Amazon ships your product in a medium box, be prepared to pay about $ 25+ per box. The staff is very friendly, if you are going to buy small items, it is an excellent option.

BAD SERVICE AND BAD EXPERIENCE. 3 weeks ago a package arrived that we couldn't pick up due to COVID and I wanted to pick it up today, but it turns out that the contract expired 5 days ago and they can't deliver it unless I renew the contract. The thing is, we don't want to renew the service. As a co-owner, I did not receive any email notifying that the contract was about to expire and this is because they only notify the owner and the owner must notify the co-owners, assuming that is wrong. The girl at the reception, very square and not wanting to look for a solution or wanting to help, mentioned: "we have had clients for more years and if their contract expires we no longer deliver packages to them, even though they have been with us for years. The package lasts here for a few months and if Nobody picks it up, we throw it away." It makes me very bad that something that I paid with my money they are simply going to throw away and say that if I don't renew it they won't give it to me because those were the exact words. If they are going to throw away the package, why not let me pay for it, even with a penalty or something like that? I asked him if I could talk to his boss and he said: "no at this time I can't talk to him (5:30 pm) and no package is delivered if it is not renewed". The truth is, it shows when someone has a vocation and desire to solve things and when not, the employees are the ones who can benefit or harm a business and the owner is rarely aware of the service that the same employees are providing. I never write reviews, but this deserves one, there are other PO BOX services with more human touch, better prices and attention, I definitely do not recommend the service with them.