OXXO - 01160 Ciudad de México

You find everything

It's a convenient shop ?

They changed personnel and are now clown mus

There is still a lack of trained personnel in this store

The ROBA staff, I did a phone recharge and a purchase, they charged my card and did not ask me for the phone number to recharge, I left the store after a minute and the manager did not tell me anything, before crossing the street I realized that they did not recharge me, when I returned to provide the number (no more than 30 seconds had passed) and I found the cashier doing maneuvers in his system and reviewing the tickets, I told him that I wanted my recharge and he told me that the charge had not been made, he immediately issues me a ticket with a cancellation that he had made, obviously to keep the money from my recharge and I try to deceive myself by saying that I had already canceled and that I would not be charged, LIE, the CHARGE IS DONE and this thief kept the money, previously I had already requested a withdrawal from my card and made a purchase, they never gave me the money for my withdrawal, I thought it could be a distraction of mine and that they were not c ulpables, so I did not raise the complaint, but today I am very clear that they are BUGS, this time I put my complaint and I have the tickets to prove it.

A good place to buy, from a soda to a good coffee, good attention, from those little stores that if you go for a soda you take the potatoes and even a chocolate.

Very little assortment and the staff is extremely slow to serve, I once stood in line for more than 20 minutes and was third in line. In addition to that, when they are attending behind closed doors, the staff changes the prices as they wish and it is evident that they raise it, which is an abuse. Two streets away there is a 7/11, it is definitely a better option if you have the possibility.