Reparación de Calzado El Zapatito - 48290 Puerto Vallarta

Excellent service, quality of work at a reasonable price. Congratulations.

Bad organization, they told me to pick them up a week, I arrive and it turns out that they forgot them, they couldn't even find them ??‍♂️

There are good and bad things in this shoe workshop, the bad thing is that there are staff who apparently do not want to work in that establishment, it shows in their way of treating customers, apart from being a liar, they do not give good information about what they ask one and even get angry, another is that there is a disorder, they do not have control of what they have and what one leaves them, there is a mountain of shoes that when one goes to look for the ones we leave them they have to walk among all that Hill of shoes looking, the place needs maintenance gives a dirty and unkempt look. Now the good thing is that they do the job well, and they do a lot of work not just shoe repairs. I think that if the owner spoke with his staff that everyone is going to work as a team, and whoever observes that he does not accept and still does not respond, because perhaps it is not his vocation, he better go and find what he likes more, as well as order the work to be done either by priorities, dates, order numbers because I saw that they put a number and had a shelf or some place where they would classify this, there would be more control and it would be seen before the public more seriously, as well as The information that they provide indicate, the day of delivery, from what hours one can pick up what they leave, the cost it will have, the deposit that one leaves, the date and time it receives, name of who attended. Give a painting to the place, put a sign of all the services they perform since that would further expand the operation of the place, obtaining more profits.

*I WILL NOT GO AGAIN* - I took my shoes on a Tuesday and they told me that they would pick them up next Tuesday, I went by and they did not have them ready, they told me that they had a lot of work that the day they say is the day they start working, like this that I return in 15 days and they could not find them, after a while they saw them and they did not have them ready, so I was determined to take them with me and that they will return my money which I paid in full for the service in advance, the man offered to carry out the I was working at that time, in 20 minutes they had them ready, in that time several people arrived with the same problem, lost shoes, the image of the lady is looking for her shoes because they couldn't help her.