0508 Santa Clara Miramontes, Coyoacán - 04830 Ciudad de México

I like caramelato, but this last time I went it had a splash, so I missed it. The good thing is that I ordered a lemon ice cream that was delicious and settled my stomach

Good service. The ice creams, a delight. Various promotions. Wednesday 2x1 buying a gourmet ice cream the other as a gift. Friday 2 x1 in liters of ice cream. Ways with an allusive glass $139.00 etc..... There is a promo to choose from ?

I visited this branch, showing that the price of an ice cream seemed high without being rude, the employees began to treat me badly even though I was consuming, they behaved rude and despotic as if they earned a percentage of the profits and above all as if they were millionaire owners, it seemed to me classist and even somewhat aporophobic, money is worth the same no matter who it comes from, terrible treatment and attitude especially because I was going with my daughter. discriminate

I have just been in this place and they are not respecting their own promotions, perhaps because they urgently need to close, what a pity that this happens in such an important company!!!

I have gone 2 times when they have put the 2x1 in liters (which are not liters or kilos, as they sell them per kilo, I don't remember how many grams they tell you that their liters of ice cream are, but they don't weigh even 600gr), just to test it is worth it. On both occasions I spent the first day of the promotion and both were almost at the time of opening (the Miramontes branch is one block from home). On both occasions I ordered the Wine, they said they had it sold out, when I was literally the first customer of the day the promotion began. (Both times) The first time it happened, I told you exactly this, how are you going to have it sold out, just on the first day of the promotion, being the first customer? To which they just kept quiet and said "We have it sold out, are you going to order or not? Still, I decided to give them a chance. The next time they put on the promo it was on Mother's Day, it was also the day that started, and I was already thinking that they were probably going to sell me the flavors that they have left, the waste, what is not sold. Indeed it was. Only 3 flavors available ... In total I have tried the following flavors. -Blueberry: They told me it was from Mora with CHEESE, it has absolutely no cheese. I give it a ZERO rating, because it is actually VANILLA ice cream with Blackberry, or that is the flavor that is perceived. -Tiramisu: It tastes like coffee, NOTHING TO DO with the taste of the typical Italian dessert, not up close, I don't think there is even a cookie. I give it a SIX, it hardly happens, with 2 balls you have, because it is TOO MUCH FAT AND SUGAR. - Triple chocolate: It tastes VERY SIMILAR to that of Holland, cremisimo, that it is worth $ 35 pesos per liter, the difference is that it has pieces of chocolate, and it gives it a very rich flavor. I give it a SIX, the taste is IDENTICAL to any chocolate ice cream they sell in the supermarket, but the pieces of chocolate taste good. Supreme Coffee: It is practically the same flavor as Tiramisu, but with the same pieces of chocolate as Triple Chocolate. I give it a SEVEN, it is exactly the same flavor as Tiramisu, but with the chocolate chunks. For $ 240 that its liters cost, you buy almost 2 liters of Tepoznieves, which are better both in flavor, with less sugar and fat, but most importantly, they are not CHEATFUL OR CRAZY, inventing promotions to sell you all the waste. If you want to try something very similar, the entire line "Cremisimo de Holanda" is very similar both in consistency and flavor, they have more variety and for the same $ 240 you buy a minimum of 4 liters. Or the other, for the cost of $ 240, better a pint of Hagen, there are also promotions often. In general, this HUGE experience with these from Santa Clara has definitely made me stop using the brand. All my life I have been a customer of them, for me Santa Clara milk is the richest and creamiest, but these promotions are invented to get their leftovers and waste, terrible customer treatment, they took away all the desire to continue being their customer . A month we consume 48 liters of milk at home, sometimes even other products such as flavored milk, we always buy 4 boxes of 12 liters that we get an average of $ 240 each 12-liter box. I honestly don't know how much it is worth fooling your customers and losing, in this case, an average customer of at least $ 1,000 per month.