383 Beauty Spa Cumbres - 64610 Monterrey

THE WORST MASSAGE OF MY LIFE. I went this Saturday through a facial and full spa package. I was attended by a very inexperienced and coarse girl that all she did was try to massage so hard that on Sunday I woke up with 4 MORETONES on her legs, which is totally unacceptable. The experience of the entire massage was strange and uncomfortable, and not only his rough massage but his insistence on thundering up feet and wrists. Even with the groupon discount they are not worth it, because they only scrubbed us more and I do not consider it anything professional. I doubt that the young people who massage have a good time doing massages, do not even show up and do not ask if you liked it in the end for obvious reasons. We will never go to your place again and we do not recommend it at all.

Terrible service! Never book with this place, GREAT SCAM! I bought a groupon, I made my appointment and I could not attend so I tried to re-standardize and not the lady says that you can not. I mean nowhere else have this ridiculous policy that cannot be reagented. It was also my fault for not reading the reviews before, from what I see they also spoil the column of people .. DO NOT GO, THERE ARE BETTER SPAS OF BEST QUALITY SERVICE

Just because you can't give zero stars, HORRIBLE service from your staff, the worst I've ever received! They never answer a call, I contacted x inbox and I asked them to call me on my cell phone, they contacted me x whatsapp and the super ordinary and rude woman, never attending to my doubts or needs, only attacking and challenging what I wrote, in short, the woman is pessimistic and Terrible service, I gave my friend a service which was paid in advance but the woman refused to attend her because she says that the appointment was changed and it was that she did not read the whats app well since she never answered or wanted to call me. I created the confusion and was NEGOTIATED to give the service! He said he would refund ******* ZERO RECOMMENDED ********

Our experience is pleasant. Buy a Groupon with spa session x 3 hours for 2, I think that even if it is a coupon they should give a good experience since they pay for a coupon that they published in promotion and for their customers to return they should give better attention, but it was not So, we arrived, we entered both my husband and I started with facials and between each facial and massages it was an interval of 20 to 30 min they left us alone to cover their 3-hour time that promoted their super 3 hours of massages ... .. Of course, before you go they send you a litany that you cannot speak in the session that is canceled if you do not arrive on time etc etc etc ... All its rules ... Each one had his masseuse and suddenly more people arrived and he left one because more people arrived and making scandals outside laughs and laughs and they went to attend them (I believe they did pay without Groupon) and only one attended to both of us super fast to each one to finish. We finished our 3 hours of boredom and went out to the living room and nothing, not to say goodbye to ask how we feel anything they talk and talk even though it included bottles of water and chocolates that we never saw. Note I had doubt x comments on Google ... Now I agree with you ... We love spas ... But this one is ruled out.

Excellent service I love it is the 3rd time I come!

The staff is very attentive. I went for a comoleto body massage and really appreciated the attention to detail and the amenities they offer you.