7-Eleven - Cuauhtémoc

They are very rude and discriminate against you

Night staff get mad about everything and they only have a few guys inside eating

It is a great place to develop in the workplace and as much as the treatment that the staff and clients give you, they are friendly.

ALL foods prepared for ALL the 7-Eleven chain (pizzas, baguettes, burritos), bring little filling and very synthetic flavor. Better look for the Lonchibón brand in other places.

It is of all the 7eleven that I have visited the one that better care is. Excellent cleaning, very friendly and even sometimes talkative. And I do not know why but it smells like those of the USA. Also this as the 7 that has parking is super convenient.

Abused with the change, they make sure to confuse you $$$

Very well stocked and the attention of the cashiers is good, there are some "promos" haha ​​and the variety of Korean things is great, there are also oniguiris in the fridge

Terrible experience with zero professional, aggressive and rude staff. The events occurred on July 14 at 3:38 pm. The staff named Raquel, who was at the cashier, was asked if it would be possible to withdraw money using Mercado Pago, which she indicated yes. Knowing that to carry out this operation it is required to make a minimum purchase, which was made. Once charging, the staff Raquel confirms that she could NOT do the operation charging only the product. Later, without clarity of what the error was or what happened, he told me to see it with his companions from the other box, without saying more and with an arrogant activity he withdrew to do his activities. I pass the next box and the staff named David attends me. I inform him that I request to withdraw cash via Mercado Pago since his partner could not do it, the staff David did not know how to carry out the operation without having to charge a product, since that is the condition for the cash withdrawal. At that moment the Raquel staff arrives, who attended me previously with a nefarious attitude, informs the David staff that they charge me a Carlos V of $ 8 mxn to be able to make the withdrawal. However, they DO NOT inform me how they are going to carry out the operation and they charge me 8 pesos plus the amount they have available ($ 500 mxn). The operation was done and they gave me the cash, total $ 508 mxn. At that moment, given the confusion and annoyance due to the attitude of the Raquel staff, I turn to her and ask her why she did not take responsibility and she told me what happened, besides that they force me to withdraw more than the desired amount, for her mistakes, she ignores me and continues with her activities. At that moment my tolerance for the disastrous service they were performing was over and I decided to take a photograph of staff David and staff Raquel to make a report. Immediately, the staff Raquel, became aggressive, jumped half the length of the box and took the phone violently, I was simply trying to explain that I would make a report of the facts and wanted to take the evidence for her superiors. Between jerks, I did not drop my phone, and I tried to establish a conversion and rational dialogue with them, especially with the staff David, who was in the box, however he would not let me speak raising his voice and becoming too aggressive. and defensive to the point that other clients intervened verbally. Finally, the staff Raquel, after going to look for her in one of the corridors, agreed to give me her name and to have a dialogue, not if it had been because her manager was already present. After so much trouble and not being able to dialogue with this staff properly, the manager, who introduced herself as Cristina Jiménez, heard the situation and apologized. She thinking that it was all because I was in a hurry and that I understood the staff, who were new. Actually, the events that led to this mess were due to the clear lack of training of its personnel, and even so they were new, I could understand it, but it was the attitudes, the lack of pro-activity to carry out a task, the aggressiveness with the that they behaved to the point of attacking a client both physically and verbally. At no time were they spoken to in bad language or in an offensive way to make them act in such a way. I am calling 7-Eleven Corporate to monitor their staff and managers. I sincerely suggest to the Human Resources area that they evaluate those they hire, as well as the proper psychological and personality tests of each one. For further reference, you can check your security cameras on July 14 3:38 pm at its branch Av. Nuevo León 26 Colonia Condesa C.P. 06140 CDMX