Abarrotes Casa Vargas S.A. de C.V. - 56225 Texcoco

The only detail is that sometimes they do not update the labels of their prices on shelves and when you arrive at boxes it is a different price than they had.

The attention is very bad, at the entrance, the store cars do not sanitize, they do not keep the healthy distance, the boy who is supposed to support the client at the entrance is stupid ... There is no control or supervision they are taking there, the bathrooms are very dirty .... and this is unfortunate because I know the origin of this store and its owners, who are very expensive and formal ...

Good store you find a great variety of products various prices the staff is friendly the only thing is that there are a lot of people and you have to wait a long time

This store is stocked, but there are certain things that it lacks, in addition the attention from the cashiers It is terrible, they are not friendly, they serve you with their face. They do not give plastic bags, you must bring your own bags.

They don't open at 7

Today I went to Vargas's house to stock and see the store, everything was going well until at the entrance a young lady kindly informed us that only one person could enter per cart (he was with my wife) to which we agreed. My wife came in a bit upset, but I understand the security protocols for this pandemic, so I stayed at the door to wait for the shopping to be completed. My annoyance started when I saw staff without masks, hugs between employees and in front of managers or area managers. On the other hand, at the door, people who arrived by van or regular customers to the place (I suppose) entered without any restriction, entered without face masks, without washing their hands without entering through the designated entrance area and that was when my discomfort began. I began to observe carefully what was happening and noticed several deficiencies in their protocols, nobody sanitizes the carts. I left very upset, I felt discriminated against. The only thing I ask is that the protocols apply to everyone (employees and clients) since today we have already exceeded 100 thousand deaths from covid, this is not a game and it can give us all (I have photos and videos in case some manager wants corroborate my complaint including my ticket.

It is an excellent place to waste your time and have product stolen because things never weigh well and the scales are always hidden from the public so that you do not see how much product they are taking from you, and you always have to wait almost an hour for them to dispatch you. Well, they always lack staff and the manager is first in the gossip before at work, you could even self-dispatch, and they always send you badly and if they do not have change they do nothing to get it or show interest in solving it, oh and the prices are out of date for over a week. Oh I forgot, the water for washing hands is green and lama.

Terrible telephone service, when asking about a product they always leave you waiting in line, and when you go to the branch the staff is very unprofessional, they are always in a bad mood, they take hours to stock your product, the cashiers always have a nasty face I would not recommend this branch.