Aditivo - 76113 Santiago de Querétaro

The service in this branch is unfortunate, especially Mr. ANA all the girls lack empathy with the customer and above all service, they are rude with the simple fact of asking about sizes, they laugh and talk without covering their mouths, it is unfortunate that For many years I made purchases for my business sale, they have this staff and especially the manager who spends it in the pure celuar and flirting with the boys of the unfortunate square, better go to the downtown branch where Mr. Orquidea and Victor They are super friendly and attentive.

The employees are not professional, not empathetic, much less pleasant and very despotic. They ask you as an affiliate to request the garments 1 day before to have them to deliver, you arrive and they do not have your garments, they do not know what they are and they waste time. You ask about sizes or availability of garments and they do not answer or they tell you that they have, you arrive and it is not true. They tell you that there will no longer be stocks and then yes. They fight with the clients, and they even raise their voices to you. I have been 3 days in a row and they spend their time eating at the counter and they even spend it without masks talking to each other. They are just "nice" to new customers.