AFIMEX Paqueteria y Logistica - 89160 Tampico

The receptionist is very rude when taking calls, everything else excellent.

I just called suc 16 Sep. In Tampico and they cut me off and I tried to call again and they only put music on me, I consider that bad attention

Excellent attention

Excellent attention Excellent service Excellent price Excellent quality

Expensive. Better send by INBOX

They lack a lot of customer service

Well affordable prices but delivery times are not what they promise.

To file a claim because they lost a package, there is no person responsible for solving it, they tell you that they are investigating it, but they do not give you a solution, they remain to talk to you, they do not call you, ask to speak one with a supervisor and they deny it, the It is true that the claims service is terrible, it lacks a lot to be a first level company, I hope they would do something to improve. I edit the opinion, because apart from lying, yesterday they confirmed to me that the package was already at the destination and that it would be delivered yesterday, this was only to get out of trouble, since the package never arrived and the worst thing is that It was still in origin, it is a bad image that they give from the customer service, if the package was left in origin they should say so, because I yesterday based on the response of your staff I confirmed to my client that his package would be delivered yesterday, which is a vile lie, as I mentioned, they have a long way to go to aspire to be a first-rate company.