Agencia de Autos Hyundai Polanco - 11560 Ciudad de México

The boy who attended us was super friendly, patient and good vibes !!!

I am very upset because this agency charged me 500 pesos for an invoice letter that they ask me to change the plates. In other agencies, they do not charge anything for this procedure.

There is no complaint from the staff within the agency, however, you have to be careful with the valet parking person, trustingly I left my wallet in the car and he took pictures of it and made purchases online. I have no doubt it was him. I hope the agency takes action on the matter. Greetings.

It is not recommended to buy there, I bought a pre-owned vehicle and the deal was that they would repair the details of the body such as scratches and small dents that it had, this service was already included in the cost. They told me that it would take a week for the workshop, however it took 3 weeks ... they also wanted to charge me an extra $ 2500 for the change of ownership when the cost is $ 340 and that I had to do it with them, when they gave me a delivery date. On September 4, I went to get the car and they did not repair the vehicle, only a part and in a terrible way, from a distance it looked repainted and when I touched it the paint was all rough, I told them that I was not going to accept the vehicle like that and I asked for my return and to date they have not been able to solve anything, they told me that they depended on the SAT to cancel the invoice, but investigating the SAT it only takes 72 hours maximum to cancel an invoice ... however, until just September 27 they canceled the invoice. invoice, they assured me that today September 28 I would have the money in my account and they just gave me back until Friday October 1 21 they would pay me, today October 1 Daniel Ameneiro "Administrative Manager" tells me that he had no co Notification of my case and no payment for Friday, they gave me again that until Wednesday 6 my payment remains, the "Manager" of pre-owned Yermain does not answer the phone or return calls. The agency's phone doesn't work, you check the options and it only says that the communication failed, you can't talk to someone and no one gives you a solution. The place is really not recommended at all, if you can go to another dealership, better ...

Very kind from the moment you arrive, the truth is, you feel at home, they try to guide you very well according to what you need, even if it is just to ask, but they take care of you very well.