Agencia VW Irapuato - 36633 Irapuato

Good service

Good service, a little long waiting time for parts, but it is worth it.

Good service but they still have to improve delivery times in unit service.

Excellent and good attention that meets my expectations

Excellent attention from Mr. Ramos, I congratulate you widely.

The Volkswagen are German cars manufactured here in Mexico, it is a very accredited brand and of good quality and its prices are not much despised... Right now all the brands are going through a phenomenon that I don't remember, incredibly You can't buy that concept in cash, they leave it to the 2nd term or even a third party, because it is predicted to customers who buy financed Leasing or credit by themselves... The mechanics now is that you decide which car or pick UP you want, you give the agreed down payment and in a period of 2 to 3 months they will deliver it to you, oh, you have to get on the waiting list because the Plants are manufacturing very slow according to the sales executive and they deliver nationwide on request on the waiting list.... Something unusual but that's how car agencies are, testimonially I was investigating the Chevrolet and Volkswagen brands... Regards

The personalized attention they offer from the appointment seemed to me on time and the follow-up with the spare parts that were required to complete the service, was also direct communication from the advisor Rodolfo Hdz. To authorize the parts and the delivery time of my vehicle, many times you do not have control of the agency because they do not have the parts, that is what delays the delivery, but in general I am satisfied with the attention and service!

Very poor quality service incompetence in the area of ​​customer service take my vehicle to service and they did not meet service expectations require a certification by vw immediately Kafer Irapuato solidarity