Aguayo Deportes - 06700 Ciudad de México

Excellent attention, a lot of patience with his clients, he shows you what you need and gives you options Excellent place

It seems to me a well-stocked place, the attention is very friendly, they offer several suggestions, as a recommendation to the client to immediately verify that the product purchased is the one that is appropriate to their needs.

Care when renting high mountain equipment from this store! I rented crampons from Aguayo Sports to climb the summit of Iztaccihuatl. Unfortunately, I had problems with them, because they kept getting loose every time. I removed them and re-loved them several times, which made us lose a lot of time in a non-ideal climate. In addition, I was about to fall several times down to the glacier. It was my mistake not to check them well when renting them because they really look very used - the plastic of the front part is broken, which causes them to fall off when you step on one side (see photos). I am very surprised with the level of service of Aguayo in this case. We were in a dangerous situation because we could not count on the right equipment. When the team returned to the store yesterday, the man in charge accused us of not knowing how to use crampons, he returned the money and almost almost closed the door in our faces, obviously not wanting to listen anymore. Again, the customer service was a total surprise. I expected more from Aguayo ...

Excellent for mountaineering and rappelling

Very good assortment of climbing material good prices. Very good attention I was attended by a very kind young man, His name Andrew.. I've been feeling in this place for a few years now.

The perfect tent for camping, mountaineering, trekking. Always friendly and willing to help

Good service and availability of a wide range of products, both basic and technical or specialized. I did not engage in much conversation with the store manager, but he gave me the impression of being very knowledgeable about the products available. The store and its warehouse are somewhat small, so they may not have very specific products available. If you need something very specific, I recommend contacting in advance.