Alamo Renta de Autos - Centro

Car rental, service was good, it is important to do insurance without deductible

We rented by Car on Cozumel Island, and at the end of the day, being already in Playa del Carmen, we realized that we had left the wallet with documentation and money inside the car. The next day we called SERGIO (person who attended at all times) first thing, and after 30 minutes he called us on the cell phone telling us that they had already found it because they had not yet sent it to the laundry room. That same afternoon I crossed with the ferry and although they had taken the money I had (USD50 instead Mexican), the only thing that mattered to me was the personal documentation. I want to make it clear that SERGIO from the Ferrys counter in Cozumel, always received us with a smile, explained everything, it was super simple to rent with you and the gesture of recovering the wallet and calling us to let us know, is what will make us choose them again !! In relation to the car, we rented the Economy to spend the day and having no more, we were offered a superior one with automatic cash. We only contracted Insurance against third parties, since the rest was covered by the Visa Platinium card. As for consumption, we only spend 8 USD on fuel to go around the island.