ALEX AUTOMOTRIZ - 82127 Mazatlán

3.9/5 based on 8 reviews

Contact ALEX AUTOMOTRIZ

Address :

C. Batalla de Tierra Blanca 1819, Francisco Villa, 82127 Mazatlán, Sin., Mexico

Phone : 📞 +9987
Categories :
City : Sin.

C. Batalla de Tierra Blanca 1819, Francisco Villa, 82127 Mazatlán, Sin., Mexico
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Estefania Quintero R on Google

Dejaron mi auto como nuevo la verdad y en poco tiempo recomendado
They left my car like new the truth and in a short time recommended
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SALVATORE TRAPANI on Google

Trabajan bien...están muy bien organizados la única nota negativa en base a mi esperiencia personal....te dicen que te van hablar.....y NUNCA LLAMAN!. Decimos una pequeña nota gris que es mínima en comparación de lo positivo ....pero' si hubiera más attencion en este dettalle seria MEJOR
They work well ... they are very well organized the only negative note based on my personal experience .... they tell you that they will talk to you ..... and they NEVER CALL !. We say a small gray note that is minimal compared to the positive ... but 'if there was more attention in this detail it would be BETTER
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Eduardo Salazar on Google

Lento, mal servicio, fraude a la aseguradora, recibí mi unidad sin piezas, difícilmente se encuentra algo peor.
Slow, poor service, insurance fraud, I received my unit with no parts, you can hardly find worse.
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Peras Pears on Google

Me gustó el lugar y excelente atención . Muy limpio.y trabajan con fechas para tu servicio. Muy bien..
I liked the place and excellent service. Very clean.and they work with dates for your service. Very well..
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Luis Lopez on Google

Me mandaron al taller Alex a cambiarme una vista de mi camioneta por un despistado señor que me choco, después de ir como 5 veces al taller, y perder 40 días, nunca nadie me puso la vista a mi camioneta, eso si, la camioneta nunca la deje porque era algo estético los daños, me harté de perde tanto tiempo y mejor decidí pedir la vista y que otro taller me la pusiera, que falta de profesionalismo de parte de los taller Alex, para mi, es el peor taller del mundo, jamás aceptaré que m Envíen a ese taller los de GNP, a parte que me chocan me hacen perder 40 días con puras vueltas y vueltas, este taller no debería trabajar con aseguradoras, porque es extremadamente pésimo la atención al cliente.
They sent me to the Alex workshop to exchange a view of my truck for a clueless man who hit me, after going to the workshop about 5 times, and losing 40 days, no one ever looked at my truck, yes, the truck never I left it because the damage was something aesthetic, I got tired of wasting so much time and I decided to ask for the hearing and have another workshop put it on, what a lack of professionalism on the part of the Alex workshop, for me, it is the worst workshop in the world, I will never accept that Send those from GNP to that workshop, apart from the fact that they shock me they make me waste 40 days with pure twists and turns, this workshop should not work with insurers, because customer service is extremely lousy.
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Zusa Company on Google

Lo lleve a pintura de la facia trasera y me lo entregaron con un problema mecánico que no quisieron para nada hacerse responsables, dejaron en la calle el carro, me hicieron firmar que estaba bien el trabajo de pintura y me lo entregaron con pésima falla automotriz sin ayudarme a encontrar solución para llevármelo, pésima atención al cliente y mucha prepotencia de parte de la persona encargada, el seguro no dio solución ni atención, no recomiendo sus servicios por falta de profesionalismo en atención a Clientes. Tengan cuidado y no firmen si ven tiene alguna falla extra que no reportan ellos al entregar.
I took it to painting the rear face and they gave it to me with a mechanical problem that they did not want to take responsibility at all, they left the car on the street, they made me sign that the paint job was fine and they gave it to me with a terrible automotive failure without Help me find a solution to take it away, lousy customer service and a lot of arrogance on the part of the person in charge, the insurance did not provide a solution or attention, I do not recommend their services due to lack of professionalism in customer service. Be careful and do not sign if you see any extra failure that they do not report when delivering.
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SERGIO RAMIREZ on Google

Attention to detail
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Lucero Vargas on Google

Horrible customer service at the front desk with the ladies. They treat you like trash and insist on providing great service all while being defensive. On top of that the hydraulics of my trunk were returned broken and the door would fall from the weight. My car was in great shape and basically new, but it didn't seem quite right being Inside my car after the paint job. Being from the United States, I'd expected to be treated with as much respect and professionalism as in the U.S, but I guess I had my hopes too high. I see there are plenty of negative reviews on the front desk personnel, though I doubt they'll do anything about the situation. Never coming back nor recommending their services. I hope they know that they are going to be losing customers in the long run

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