Alpha Automotriz - 78270 San Luis

My car was worse, I went for the ignition and the engine time, and it remained the same, more than 5000 pesos for the service ?

Like Rafael, my experience was terrible: they don't tell you what happens to your car the whole time you leave it there. I sent a message and they never returned it, they only left you in "seen". When I dialed, the mechanics or managers never answered, the secretary did, who always told you that they would call you back to inform, which never happened. Like Rafael, I showed up to see how it was going and they still hadn't gotten their hands on him. I'd better pick up the car for them and they never gave me an explanation. The lack of empathy, professionalism, commitment only leaves you with a lot of frustration and anger. Hopefully it doesn't happen to others. Just like Rafael, my experience was terrible: they don't tell you what happens to your car the whole time you leave it there. I sent a message and they never returned it, they only left you in "seen". When I dialed, the mechanics or managers never answered, the secretary is always answering and telling you that they would call you back to report, something that never happened. Like Rafael, I showed up to see how the car was going and they still hadn't gotten their hands on him. I'd better pick up my car and they never gave me an explanation. The lack of empathy, professionalism, commitment only leaves you with a lot of frustration and anger. Hopefully it doesn't happen to others.

I had a terrible experience by not knowing what was happening with the car the whole time I left it there, every time the secretary dialed, she said that in 15 minutes they would return the call to inform me, but surprise! They never called me, three weeks to To be specific, I showed up to see how it was going and they still didn't get their hands on it, finally when it was "ready" they gave me the filthy car, super dirty and to top it off, a fix was pending, in less than 20 hours after taking it out of the workshop it failed again, I I presented again and they ignored the car, I decided to take it to another workshop and thinking that it would take time for the diagnosis, it only took them an hour to tell me what the fault was, the same one that they had supposedly fixed for me, I really feel powerless , wasted time frustration and disappointed, I hope that this terrible experience that I had does not happen to anyone else and that the service improves and is the best for anyone.

Excellent service

Excellent treatment and very conscientious with their charges

Excellent treatment and service, they deliver your car on the promised date and the costs are moderate. Highly recommended.