Alpha Health - Monterrey

I want to prevent the same thing from happening to someone else as it did to me and that is why I am telling you the following. Despite the fact that more than a year ago I began a change in my diet, due to medical indications I went to a nutritionist. Thus, on December 3, 2021, I started a strict diet with a true attitude and commitment in the middle of Christmas and inn season with the nutritionist Alejandra Medellín, owner and nutritionist of Alpha Health located at Paseo de los Navegantes 240 Cumbres 5º Sector. On the first appointment he charged $700, and he ordered several laboratory studies for the second appointment and at the end of it he charged me $500 as agreed, he again requested studies and on the third appointment he charged $1000 because for the holidays he had to pay in advance and send us the diet by mail. When we were supposed to return in January, he canceled our appointment for something personal. Finally we return with the news of a 45% increase to my fourth appointment Now paying $700 a week. Several deserted and I wanted to continue to achieve my goal. In addition to being an expensive diet, with many red fruits, kiwi, blackberries, salmon and fish, zero dairy, zero fat, zero beef, zero bread, zero sugar, extremely heavy and repetitive, I persisted out of a genuine commitment and desire to lose weight. for my health. In short, on Friday, March 18, 2022, it was not possible for me to attend, so I called days in advance to notify and not look bad, and I made a request to the secretary: ask the nutritionist if I could come (after three months and medium) every two weeks instead of weekly, so the secretary called me that afternoon, which did not happen, and I called her again on Thursday morning and she told me that she had not been able to ask the nutritionist that, but that she could he had said he would not attend on Friday. I told him not to worry that in the next week during my appointment I would ask him personally but I was annoyed with what he told me later: “no, it will no longer be possible because he has already put another patient in her place and I would have to put her back on the waiting list. wait what would take another three to four weeks ”. This happened without warning, or explanation of their protocol or "modus operandi". The nutritionist never explained or said that this could happen , she was also reducing the dose of medication that I required for my ailments , so it is clear to me that she is not interested in her patients or in following them up . I feel cheated, abandoned, disappointed and I would not want this to happen to him or another person without knowing in advance what could happen. I just read a review from another person on the page of the place, who also experienced the same thing, in addition to a more or less close case that I thought had happened due to not warning. In the end it seems that for Alpha Health we are only clients and money, not patients. To whom if they put us on the waiting list they would charge us for the new appointment as if it were a first time. On warning there is no deception. I wish I had known before I invested my time, effort, energy, and money into Alpha Health ?. I wish you good luck if you go to that place .