Análisis Clínicos de León - 37000 León

Improve your attention on calls, really deplorable!

I asked for a budget over the phone and in the end it was more expensive than what they budgeted for me but I had already followed the previous instructions to go out and look for another laboratory, they should modernize the material for the tests since the prices are not so low, they took me out I sample it with a normal syringe apart from the bruise that I get when I tell the person that they always take samples from my left arm because I do not listen to me or they did not feel like I only extract air from the right, maneuvering 3 times until I hurt myself and I end up taking the sample from the Left arm ? aside, the place smelled of food, one fasting and they with the smell of onion should assign an area to the employees for their breakfast. They should update their page, it is easier to see prices online and get an idea $$$$ It is not the first time that I do studies and for the same laboratory, different price depends on the mood of the person at the counter or according to how They seem to be charging the customer.

It took more than 40 minutes waiting, I don't know their processes but there was no one waiting and they did not attend me, the receptionist, cashier, I do not know what her position is, she passed it on to other patients.

Terrible service, the worst I've seen in a clinical analysis laboratory. The receptionists chatting, they don't answer the phone, they never send the results by mail as they say and when they send the invoices they do it with errors. Zero recommended.

Lousy customer service. The receptionists treat you badly on the phone and on the spot. The owners would have to do something urgently. Many and bad comments of the place

Terrible 24-hour service, I told the night before that I would go to do studies at 6 am and when we arrived we knocked on the door for 15 minutes, nobody came out, luckily the cleaning lady came and as soon as she knocked they opened the door, we took the analyzes only because it was too cold to move to another place, that happened on February 10, 2022.

Terrible place to carry out your studies, I went to take the covid test and the little or no responsibility of the place is quite noticeable, it does not have the necessary measures, since if you go without covid, you will surely get infected there, there is no special area for that sampling, in such a small place they take the covid samples and they take the rest of the samples right there, there is a crowd of people, both clients and staff from the same laboratory, people arrive quite badly with symptoms and because of the reduced space From the place it is impossible to keep a distance from the sick people with the rest, not to mention that the staff of the same laboratory looked sick, with the flu, cough and so on attending to the clients. That place is a clear focus of infection. Zero recommended. Watch out for the health authorities