Andaz Mayakoba Resort Riviera Maya - a concept by Hyatt - 77710 Playa del Carmen

The epitome of luxury. Beautiful self contained resort. You can spend a week here and not be bored. You can bike through the different areas and explore the many options. The best part is the service - they are very attentive and warm, making your stay a delight.

I really loved staying at the Andaz and in particular at the Mayakoba estate. It’s beautiful, calm and they’ve done such a good job of preserving nature and the mangroves so that guests can enjoy it. I loved taking bike rides around the estate and visiting the other hotels. The beach is nice and yes there was seaweed or sargazo (that is a natural occurrence so do not complain people) but the resort is constantly cleaning and did as best it could to keep it seaweed free for guests. Prices at the restaurants are high, but that’s what you get when you stay at a resort so it’s to be expected ??‍♀️ The beds at the beach are super comfy and the staff very attentive, keeping you hydrated with water. When we arrived there weren’t many families but as the weekend approached it got busier and with lots of kids. If you want a party scene or adults only probably not the place for you. If you want to have activities best to get a car so you can go out and explore, but if you’re here for only a few days best to stay at resort and relax! The service is excellent and I can’t thank them enough for a great stay.

We had a fantastic time during our four nights there. The restaurants are very delicious and choices of food are amazing. The boat tour was environmentally educational. Saw a baby alligator, iguanas and turtles. Golf course looks beautiful, didn’t get a chance to play it. Service is very good and cart service to transport guests around the resort is convenient. The choice to experience restaurants from each resort of Mayakoba at the plazolletta was enjoyable.

My wife and I attended a company event and this hotel is so great. Rooms are terrific, beach is spectacular! We stayed 5 nights. Property is immaculate, all the staff are simply the best, so friendly, polite and cheerful. We stayed in the Lagoon rooms and had a lot of fun riding the bikes to the beach and back(over 1 Kilo from beach so be aware of that but there a lot of golf cart shuttles too) Restaurants are outstanding with nice variety at each. To the entire staff, THANK YOU, your hard work and professionalism was so appreciated. We'll BE BACK!

Very hospitable service. Outstanding food. Very nice rooms. Beautiful beach. Fair pricing for what you get. About 45min drive from Cancun International Airport. Not exactly close to tons of activities but not too terribly far away either. I’d consider it a private resort area. Well done.

My boyfriend and I just returned from a week long stay at Andaz, and it was incredible. The property in it self really stands out, it’s beautiful with plenty of restaurant options, nature trails, two pools, a great gym, a Cenote, and so much more. We really loved that the resort had bikes everywhere to get around, they were so cute and fun, every morning we looked forward to our bike ride through nature. There’s so much to do there, we never got bored. The rooms are clean and nice, and the food is excellent. I loved that there is a vegan bar to provide light options. I hope to stay here again!

Wonderful spacious rooms with great service. Every night, house keeping came around to offer extra towels. Bikes were widely available to get around and also golf carts. I would have preferred the restaurants to feature more Mexican dishes or lighter beach foods. Great customer service.

This resort was beautiful and unlike others we had stayed at previously offering mostly beach front amenities. We loved the lagoon, nature, and bikes however, the beach was slightly inconvenient to get to. The staff is wonderful and they do provide golf cart rides around the clock. It's about a 7 minute ride from the Lagoon to the beach front. OllaTaco is the only place I would consider dining for breakfast or lunch. The hostess and waitstaff were so welcoming and polite and the food AMAZING. I would absolutely recommend the spa!