Animal Care Center Hospital Veterinario - 03710 Ciudad de México

I arrived with an emergency for my cat, they passed me quickly, they checked my kitten well, they explained to me what the cost and risk of the procedures would be before starting, they kept in touch with me at all times

N u n c a ? N u n c a Take your little ones ??? in an emergency, maybe they can be attentive in an aesthetic or consultation, but in matters of URGENCY they have no experience (real or an injection they can well apply), they are zero empaths, they only see how the account $ increments. A terrible diagnosis and a bad application of Cerenia (vomit medicine ??‍♀️) for a Bronchoaspiration?, made my little girl's last moments more painful ?☹.

Since the canine groomer Lázaro no longer works there, the beauty service leaves much to be desired. The new person in charge, very rude, expressed himself very badly about his former partner Lázaro and gave us to understand that he would not be responsible for anything that happened to our pet. After being clients for more than 12 years we decided to preside over the aesthetic services in this place. Better go to Petco Mixcoac, excellent attention and very good treatment of our pets.

Excellent treatment, very specialized veterinarians !! They treated my puppy very well!! Open 24 hours there are only 3 parking spaces however you can search around the area. Reasonable prices for treatments.

The people here are very abusive. I went to an emergency with my dog ​​and they take their procedures out of our eyes, excessively expensive, and at that moment they fill you up with supposed procedures that the dog requires. a huge bill after that they told me I had to go and remove points from my dog. Call to make an appointment and for just removing points $2000 pesos a total robbery, because later I took her to another veterinarian and he told me that the pet did not have points. They were just going to charge me super expensive for doing nothing. The service would be recommended if I could give them 0 stars I would.

My dog ​​died. I took her as an emergency ? due to another negligence of the person who bathed her. That day after the bath, Mila found it difficult to breathe, she fainted and complained of pain, her lungs were full of water. ? Since the girls arrived super slow, the vets inexperienced. As they took out plates and they never sent them to me or showed them (but they did charge). They never gave me a diagnosis, so I decided to run to another hospital that did treat my dog ​​and told me that she had it, but it was too late! A lot of time was wasted in this hospital "Animal Care Center Veterinary Hospital" I insistently asked them for the plates that they had supposedly taken and they never gave them to me and in the other hospital time was wasted in taking the plates again, since they did not send them to me and they were necessary. And she died because she was not treated well and quickly. And aside from the super rude and irresponsible unprofessional guys they injected him with something that had nothing to do with it, they injected him so that he would stop vomiting when it was not the case, the first injection they saw they gave him without remorse, knowing that that was not going to help him stop your pain. They didn't even give him oxygen, which was what he needed. Seriously DO NOT GO TO THIS PLACE!

They are open 24 hours, you just have to be patient so that they open if they go at dawn, they are there but maybe they are treating hospitalized patients. I think the prices are fair for emergencies, surgeries and hospitalization. The doctor who treated me was very aware of the seriousness in which my dog ​​was but due to many conditions she did not survive, they did their best but were also humane and honest enough to tell me the true condition in which she arrived with evidence and so on. Don't prolong your suffering.