Animal Care Clínica Veterinaria - 97229 Mérida

The staff is not empathetic ... I wanted them to operate on a stray kitten there and the first thing they told me was to take her down, that if she was not domestic and she became aggressive they would return her to me ... I have always gone to "Huellitas" with the doctor Conrado (I recommend them) ... however because of the low cost I ventured to go to this Animal Care place ... What a shame with their bad attitude ... I do not recommend them

Excellent attention for your pets, very professional service, fair prices. Highly recommended.

Excellent service, friendly and dignified treatment for animals, they have a good team

Your telephone attention is lousy. I have called on several occasions to ask for information and account details to set aside a place for pet sterilization and they do not send information, they always say they will and so far nothing. I have read several bad comments from them, so I think you better not send it to me, I avoid having a bad experience with them.

I liked the professionalism with which they treated my cat, they did studies at the moment and gave us a very complete treatment.

If you love your dogs, take your pets to this clinic, they are looking for how to get the money from you, everything at first seemed very good, friendly, attentive and professional, the Simple consultation almost at $ 600 from there the medicines double the price than in the Veterinary pharmacy or even petco, my dog ​​required X-rays which they give me as a male when my pet is female! There I already began to have doubts thinking that they had been confused in giving me the x-rays of another dog, when I called the doctor to clarify the error he began to yell at me out of nowhere that they do not scam people and to stop asking so many questions with the costs that Yes, it seemed to me that it was good but that they are not scammers, when I only called to verify that the x-rays were of my dog ​​that required surgery for cruciate ligament dislocation and this "doctor" wanted to drill bone in my dog's knee to be able to put a titanium plate that DIDN'T NEED at the beginning I mentioned that said surgery did not exceed $ 12-15000 and in the end decided that the cost would be $ 19000 plus post-operative exams, medicines, etc. almost $ 21,000 for everything! Thank God this Doctor yelled at me on the phone who decided not to take my dog ​​there and they saw my face and worse left my dog ​​worse

Terrible place, I was recommended this place for the operation of my pet since the tibia was fractured and it was one of the worst decisions I have made in my life, after 2 interventions because the first one was infected by negligence of these people, Now she is about to lose her leg, obviously after the medical negligence they committed, I decided to take her to another clinic that on the contrary has helped her a lot although it is no longer possible for her to recover her mobility and she will have to be amputated since she left the nails that were put on him and that the doctor who operated her at this clinic told me that it was something "normal" and that they could not do anything to intervene after a while I ended up exposing the bone and that is why they will have to operate it emergency. I do not recommend this place at all, I regret having chosen it as an option for orthopedic surgery, I was always received by a different doctor and it was not until the withdrawal of points that I met the surgeon and I think I own the clinic, and I also did not receive calls of follow-up thing that in all the clinics that I have visited for this problem they have given me, in short, I could say many more detailed things of the attention that I received but I will reserve it, I hope nobody else goes through a situation similar to mine , but I do not recommend your services in any way. The attached photos are from when I took her to remove the points and they told me that it was normal for me to be like that, the current situation is worse. I guess they keep track of the pets they operate. Update: You have my phone number if you would like to contact me already would have done it, it is enough to say that even my whatsapp states can see so I just say something else.

For me one of the best veterinary clinics in Mérida .. their services are excellent .. from laboratories to x-rays .... since they helped me improve Lunita .... I have brought my other pets and they always give me a lot peace of mind ... since they are very professional and know what they do ..