Animal's Health - 76150 Santiago de Querétaro
3.6/5
★
based on 8 reviews
Contact Animal's Health
| Address : | Alberto Terrones Benítez 103, Constituyentes Fovissste, 76150 Santiago de Querétaro, Qro., Mexico |
| Phone : | 📞 +79 |
| Website : | https://www.facebook.com/AnimalsHealthh/ |
| Categories : | |
| City : | Qro. |
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Diego Rojas on Google
★ ★ ★ ★ ★ Por ningun motivo lleven ahí a sus mascotas, quieren tomar las medidas más drasticas posibles e irracionales.
Lleve a mi perrito y lo querían operar, cuando otro doctor con una pastilla lo soluciono, mucho cuidado.
 For no reason take your pets there, they want to take the most drastic and irrational measures possible.
I took my puppy and they wanted to operate on it, when another doctor with a pill solved it, very careful.
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Javier Aicinena on Google
★ ★ ★ ★ ★ Lleve a mi perro para que lo revisaran porque estaba decaido y me dijeron que le tenian que hacer ultrasonido y despues sedarlo para sacarle rayos x, le pregunte si podiamos primero hacer el ultrasonido para ver si eran necesarios los rayos x y me dijo que no, que le hacia todo o no le hacia nada. Accedí a lo que me dijeron y apenas terminaron me dijeron que habia que operarla y que me cobraban 16 mil pesos sin saber que tenia, les dije que iba a ir con otro veterinario para una segunda opinon y me dijeron que si no la operaba con ellos no me podian dar la interpretacion de los rayos x, ni del ultrasonido.
Se aprovechan de la preocupacion para sacar dinero.
Afortunadamente fui a otro veterinario y me dio un diagnostico acertado y sin cobrarme ni una tercera parte de lo que querian en Animal's health.
(Por cierto las personas que me atendieron eran practicantes!!!)
DE VERDAD PESIMO LUGAR, Si quieren a sus mascotas no las lleven ahí!
I took my dog to have him checked out because he was down and they told me that they had to do an ultrasound and then sedate him to take x-rays, I asked him if we could do the ultrasound first to see if the x-rays were necessary and he told me no, that I did everything or I did nothing. I agreed to what they told me and as soon as they finished they told me that I had to operate on her and that they charged me 16 thousand pesos without knowing what she had, I told them that I was going to go to another veterinarian for a second opinion and they told me that if I did not operate with them They couldn't give me the interpretation of the x-rays or the ultrasound.
They take advantage of the concern to get money.
Fortunately, I went to another veterinarian and he gave me a correct diagnosis and without charging me even a third of what they wanted in Animal's health.
(By the way, the people who attended me were practitioners!!!)
A REALLY BAD PLACE, if you love your pets, don't take them there!
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Brenda Díaz on Google
★ ★ ★ ★ ★ La recepcionista súper grosera y cortante. Mi gata falleció, y contratamos un paquete de cremación con certificado, me dieron una fecha de entrega pasándose del día me entregaron las cenizas y cuando llamé la recepcionista sin ninguna amabilidad "si no te he llamado es porque no están". Se equivocaron de nombre en el certificado, pusieron mal mi apellido y la recepcionista súper de mala gana me dijo "Cobran por la corrección, así lo anotaste aquí" cuando la que anotó los datos fue la veterinaria. Le mandé un WhatsApp con los datos correctos y nunca me confirmó de recibido.
Uno todavía va con el dolor de haber perdido a un integrante de la familia y ellos que no nos hacen ningún favor porque se les paga y nada barato, salen con esas cosas.
The receptionist super rude and curt. My cat died, and we hired a cremation package with a certificate, they gave me a delivery date later than the day they gave me the ashes and when I called the receptionist without any kindness "if I have not called you it is because they are not there". They got the wrong name on the certificate, they put my last name wrong and the receptionist super reluctantly told me "They charge for the correction, that's how you wrote it down here" when the one who wrote down the data was the vet. I sent him a WhatsApp with the correct data and he never confirmed receipt.
One still goes with the pain of having lost a family member and they who do us no favors because they are paid and nothing cheap, come out with those things.
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Beatriz Ramos on Google
★ ★ ★ ★ ★ Llevamos a nuestro perrito muy en la madrugada porque había ingerido un hueso, sin revisar muy bien ya querían operar, a parte que el costo de la operación altísima 23,000 … uno lo ven preocupado y se aprovechan, fuimos a Animal center en plaza Zakia y el vet de ahí a distancia lo saco sin cirugía. No se me hace nada profesional operar por operar, cuando una cirugía siempre conlleva un riesgo. No lo recomendaría.
We took our puppy very early in the morning because he had ingested a bone, without checking very well they already wanted to operate, apart from the very high cost of the operation 23,000 ... one sees it worried and they take advantage of it, we went to Animal center in Zakia square and the vet from there at a distance I take it out without surgery. It is not a professional job for me to operate for the sake of surgery, when surgery always carries a risk. I would not recommend it.
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Israel Martinez on Google
★ ★ ★ ★ ★ Muy buen servicio, y ofrecen excelente cuidado para nuestros pequeños miembros de la familia
Very good service, and they offer excellent care for our little family members
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gabriela ontiveros martinez on Google
★ ★ ★ ★ ★ Pésimo servicio, lleve a mi perrito porqué tenía vomito y estaba sangrando por el recto, me dijeron que necesitaba hospitalizacion, que le iban hacer una prueba de sangre para ver que era lo que tenía, me hablan en la madrugada, que no le pudieron sacar sangre porqué ya había perdido mucha, que le tomaron unas placas y que necesita cirugía con un costo de 15 mil, a la cual no accedí, comente que al día siguiente iria por mi perrito, al momento de hacerme la cuenta, me cobraran la prueba de sangre, placas, ultrasonido y otras pruebas que le habían hecho, sin embargo no me dan el diagnostico argumentando que necesita más pruebas para llegar a éste, igual no accedí y el dueño muy insistente quería que lo esperara 40 minutos más en lo que le iba a ser una radiografía totalmente gratis que me iba a servir para su diagnostico. Me negué completamente y me lleve a mi perrito. Creo que solo buscan vender, hacer negocio y realmente no se preocupan por la salud de los animalitos.
Terrible service, I took my puppy because he had vomited and was bleeding from the rectum, they told me that he needed hospitalization, that they were going to do a blood test to see what he had, they call me at dawn, that they couldn't get him out blood because he had already lost a lot, that they took some plates and that he needs surgery at a cost of 15 thousand, to which I did not agree, I commented that the next day I would go for my puppy, when I did the bill, they would charge me for the test of blood, plates, ultrasound and other tests that had been done, however they did not give me the diagnosis arguing that he needs more tests to get to it, anyway I did not agree and the very insistent owner wanted me to wait 40 more minutes in which he It was going to be a totally free x-ray that was going to help me for his diagnosis. I refused completely and took my puppy. I think they only want to sell, do business and don't really care about the health of the animals.
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joshua cervantes on Google
★ ★ ★ ★ ★ Muy mal servicio, por parte de la recepcionista no tiene ni capacitación en nada referente a atención a cliente, no lleva un buen registro de mascotas internadas, cuando es hora de visita ni poder entrar porque no hay médico a cargo y no hay nadie que pueda atenderlo, las personas responsables son practicantes que no están capacitados para poder tener a cargo a tantas mascotas.
Nadie tiene buena comunicación solo quieren estafar a las personas pero ni ellos se ponen de acuerdo, evítense la pena de llegar a este hospital solo harán daño a sus mascotas, si es de una emergencia hay más veterinarias con mejor atención y personal que si esté capacitado.
Es tan mala la veterinaria que ni limpieza tienen ni la señora de mostrador tiene limpieza del área y su médico a cargo tampoco.
Esto es una carnicería de mascotas tristemente.
Very bad service, on the part of the receptionist she does not have any training in anything related to customer service, she does not keep a good record of hospitalized pets, when it is time to visit or to be able to enter because there is no doctor in charge and there is no one who can care for it, the people responsible are practitioners who are not trained to be able to take care of so many pets.
No one has good communication, they just want to scam people but they don't even agree, avoid the penalty of coming to this hospital they will only harm your pets, if it is an emergency there are more veterinarians with better care and staff than if you are trained .
The vet is so bad that they don't even have cleaning, nor does the lady at the counter have cleaning of the area and neither does the doctor in charge.
This is a pet butcher shop sadly.
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Andres De luna on Google
★ ★ ★ ★ ★ Nice attention
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