Anytime English - 97314 Mérida

4.3/5 based on 4 reviews

Contact Anytime English

Address :

97314 Mérida, Yuc., Mexico

Phone : 📞 +99999
Website : https://anytimeenglish.mx/
Categories :
City : Yuc.

97314 Mérida, Yuc., Mexico
K
Kokito_ Polinesio on Google

D
Daniel Ruiz on Google

A
Alejandro Flores on Google

Excelentes instalaciones, excelente servicio, aprendes idiomas con grupos pequeños.
Excellent facilities, excellent service, you learn languages ​​with small groups.
V
Viry yoga on Google

La parte de que te mientan no agrada a nadie. Se te dice que si dejas de asistir al curso estas obligado a pagar aún así el año completo por que tu sigues teniendo acceso a la plataforma virtual con la que te dan de alta y trabajas ejercicios, lo cual es mentira, al día siguiente que no se pudo efectuar mi cargo, así sin avisarte ya te bloquean el ingreso, no se diga las clases, aún y que les indiques que efectivamente tienes problema con esa tarjeta pero en tu próxima clase que agendes les saldas el mes, no, no te habilitan acceso a tu plataforma, no te permiten obviamente tampoco ya tomar clases, te hacen pasar el momento penoso frente a maestros y alumnado, por unos DÍAS de retraso por tema bancario ( 5 DIAAAAS) por que no hablamos de tema de abandono de curso, si no de alguien que tiene toda la intención de continuar pero que tuvo un problema con su tarjeta y esta haciendo un compromiso de fecha para reponer el pago, si no cumples estoy de acuerdo que la institución tome sus medidas, pero si esperas esa comprensión y trato digno de va, yo te apoyo a que no te retraces con tu curso y tu cumples tu promesa de pago. ¿En serio les limita tanto así tener esa atención con tu cliente? Quien por si no lo imaginan puede ser al final tu mejor o peor publicidad de boca en boca, y como me dedico a las ventas, al servicio al cliente ( SERVICIO ES BUSCAR SOLUCIONES) estos temas me enganchan sin duda. Al final les terminas tu pagando el mes completo a ellos, tu pierdes clases, tiempo, por su cero tolerancia pero ellos no pierden claro. Ellos cobran tu mes completo señores. Quizás lo que si pierdan sería la no continuidad, los nuevos clientes recomendados, pero cuando el trato y la política es así de rígida y fría, es por que no les importa el cliente.
The part of being lied to doesn't please anyone. You are told that if you stop attending the course you are still obliged to pay the full year because you still have access to the virtual platform with which you are discharged and work exercises, which is a lie, the next day you do not my charge could be made, so without notifying you, they already block you from entering, do not tell the classes, even if you indicate that you do have a problem with that card but in your next class you will save the month, no, they do not enable you access to your platform, they obviously do not allow you to take classes either, they make you spend the painful moment in front of teachers and students, for a few DAYS of delay due to banking issues (5 DAYS) because we do not talk about the subject of course abandonment, if Not from someone who intends to continue but who had a problem with his card and is making a date commitment to replenish the payment, if you do not comply I agree that the institution takes its measures, but if you expect that understanding and I try worthy, I support you so that you don't delay with your course and you keep your promise of payment. Does it really limit them so much to have that attention with your client? Who in case you can not imagine it may be your best or worst word of mouth advertising in the end, and as I dedicate myself to sales, customer service (SERVICE IS LOOKING FOR SOLUTIONS) these issues hook me without doubt. In the end you end up paying them the whole month to them, you lose classes, time, for their zero tolerance but they don't lose clear. They charge your full month gentlemen. Perhaps what they lose would be non-continuity, the recommended new clients, but when the deal and the policy is that rigid and cold, it is because they do not care about the client.

Write some of your reviews for the company Anytime English

Your reviews will be very helpful to other customers in finding and evaluating information

Rating *
Your review *

(Minimum 30 characters)

Your name *