AquaMatic Aztecas - 55120 Ecatepec de Morelos

Terrible service, they deny you the service because they are always in a hurry to close, the floor is dirty and hairy, the ladies who attend spend time talking and on the cell phone it seems that they do not like their work

Currently all the dryers are working properly and some washing machines are a bit worn but they work well.

Saved a grumpy little girl... The rest of the staff is very friendly and helpful... The laundry is done quickly and well... How I suggest two cycles in the dryer is better

The service is good, the staff is attentive and the washing machines clean the top well But when centrifuged it leaves clothes VERY wet And the dryer even with full cycles and at maximum temperature does not dry clothes well, I do not recommend using them

I would only ask for a little more attention in terms of cleaning the machines every time they are used, the compartments where the soap and softener go are very leaky and sanitizing the programming buttons every time the machines are unoccupied, they are not aware that the people who enter use the antibacterial gel

I usually frequent this branch a lot since it is the closest around me, but this time there are two bad experiences. I want to make my complaint since on Tuesday February 1st I do not know if they had "sanitization" since the employee did not want to attend to us affirming this, also saying that they closed at 8:00 pm since their schedule clearly states that they close at 9: 00 pm (after mentioning this to him, he said it was for sanitization) he made us believe that he did it to get excited, it is worth mentioning that we arrived at 7:30 pm. It is very disappointing that they do not even put a sign making that statement, in addition they emphasized the absence of one and he replied that if it was there but that it would have fallen, if it was not and it was a lie it is better that they rotate of personnel since they continue to work there and these attentions are not adequate, they make the user believe that they do it because they do not attend to the client or want to leave early. Likewise, the floor is not very clean and there is always hair, at least when these two people are in charge.

The staff treats well, but I think more coordination is needed, floor cleaning. It is convenient to have the card, it costs $25 pesos and everything is about 10 pesos cheaper. Dryer is $65 without weekend card The small washing machine $47 without weekend card The large washing machine $85 without weekend card The prices that I put are approximate

Excellent service and everyone is very friendly. The only thing is that I would like them to give me a card because I already lost two and this month I can't$$$ I've been a client for 3 years and I deserve it.