AT&T - 09450 Ciudad de México

There are no security measures, there is no gel dispenser much less they take your temperature, they take too long to attend to you already being inside, apart from the fact that the space is small, it is all enclosed, there are 5 types they serve you only 2 and they are very close together, very bad ATT

Terrible service x part of the younger man who works there ... the older man was attending to me and the other guy yelled two meters away to add information that the other man had forgotten to tell me (he addressed me in a despotic way and cutting) ... he did not even turn to see me ... much less approached ... Does he work at the flea market ??? X courtesy and professionalism should have approached and treated me with education ... He even told me that I better go to a care center and that I was not requesting If your annoyance was that I did not buy expensive equipment, it was a shame, but I think that you forget that you provide a service and that you deal with people not with objects ... if you wanted to be in an office without having contact with the public, you should have studied. It would be great if AT&T could better train its staff because they do not even say hello or suggest returning soon or appreciate the visit Of course, congratulations to the guard at the entrance because he is the only one with education and good manners ... he does know how to do his job and you can see that he enjoys it ???

They are extremely rude, they have no idea about the equipment, plans, options, they are lost in what they should know 100% of the worst experience I have had in care centers, I wanted to renew a team, they had me waiting for 1 hour why not They could access the system, they did not have equipment, they did not know the characteristics and when they showed my disagreement they literally stopped me, DO NOT visit this place, they are missing a lot

Excellent location! Fast attention. Nice and modern facilities. Inside a small square. Ample and secure parking.

The place where they can never solve anything, you can never pay because they don't have a system, you walk into the store and the first thing they tell you is "I don't know how to." It is not worth going. If you are going to buy a team, they tell you to ask for it by phone, they can't solve it. Customer service is poor, always if the answer is "I don't know, you can go to the service center" when you ask where there is one, they answer that they don't know that, that you look for it on the internet.

They are friendly, very slow. My card could not be debited to the line since the system did not accept it, and as they say, it sometimes happens that way. They told me that they asked me for a document from Sat that they never asked for. However, they offered to send it by mail to do the procedure. The place is very accessible, there is parking and elevator.

I didn't like the service, the employee was curt and when I asked him a few questions he was very sparing in answering, in the end it came out that what I needed could only be offered in a customer service center, why didn't he say it from the beginning?