Auto Pacífico - 04330 Coyoacán

Lack of seriousness, if they call you for car delivery it is because it must already be reviewed, they called me to receive a car October 2, after 2hrs. They realize that it still lacks sensor detail, waste of time Not recommendable

Terrible workshop, I had the unfortunate experience of taking a van through an insurance company due to an accident. Although this accident was about 2 years ago, I am barely realizing the details that still followed (painting) and that perhaps they only made up to be able to deliver the car. I should mention that the quality control is very bad, return the car twice when it was ready; for details of paint, interior aesthetics (I found chicken bones, which surely ate inside the car). If you have the option to decide with another workshop, do not hesitate to do so to avoid bad times and avoid delays. If possible I would rate with zero stars.

Excellent service and high quality work. They did a custom paint job on my car and it was extraordinary.

It is a very good workshop, they leave the painting impeccable

Excellent service!! Incredible attention, punctuality and quality! It is a gem to know such a good workshop.

My experience was through the BBVA insurance of my car and the prompt help and support of the insurer as well as the attention, service and work of the professional personnel assigned to the repair of my vehicle has been very satisfactory. I gladly recommend "Auto Pacífico" !!! I give them my support of confidence in their work ?

Good workshop !! ... it is not a Premium Service, but it is acceptable in general; they work fine, they just leave some details.

The workshop is large even though a bit disorganized compared to the agencies, in my case that I enter through Wibe insurer for damage in lower parts I can say that the insurer took 1 week to deliver parts, once the mechanical repair was delivered and It took 2 weeks for tinsmithing, being a job of a week at most, I suppose because of the workload in the workshop and few personnel, in terms of communication with the workshop I qualify it as regular since many times I had to request the advances, Regarding the repair, it apparently looks good, I would have to test the mechanical part and in terms of tinsmithing, corrections were made since the work had not been done well, even so it has a 6-month warranty. Points of improvement areas: To be able to make payments with cards since they do not have any type of terminal. (They give you the option of electronic transfer even if you are going to pay with TDC it will not do you any good) To be able to request an invoice without being charged VAT (since legally before the Treasury any company that is registered must issue electronic invoices without VAT costs for the client since not doing it in an audit would be bad for the workshop) Finally, I think a better quality system because they gave me my car with a scratch on the rear face (although my face is already somewhat battered and it will change, it is something that somehow they should take care of) Days later I see that they left a die in the part of the shock absorber causing damage to a plastic part (windshield washer hopper) which in the same way was kindly changed, but they are details that must be taken care of. If you enter through an insurance company and a damage is not repaired, the workshop gives you a 25% discount on repair.