AUTO REPAIR CENTER - 64520 Monterrey

Well, I join the bad experiences with this workshop, I had a problem that although they identified with the transmission cooler and the part was changed, the day I noticed that the car did not warm up the engine, and that the antifreeze liquid in the radiator and reservoir always They were full of oil, I went, they did a wash and they changed the radiator liquid, which by the way they filled me with fabulous water. The mechanic said that he did it because he had to wash and "degrease" the radiator, I took it a week trusting what he told me but I was already upset because the engine still did not warm up properly and the liquid was super full of oil. The mechanic who was chief mechanic told me that he did not know what was happening but that he had to lower the engine and change the engine head gasket and rectify it, charging me an arm and a leg. And I told him how was that possible when since it was delivered to me it presented that fault and I notified him, he washed his hands saying that he changed the cooler but now it was the motor, that he had detected the fault at first but he did not tell me. He said it because the other fault was more important ? I told him: so you solved my car problem halfway and you didn't even tell me? And he only told me, yes, but the other thing was more important I left, and to all this, they never cleaned my radiator, I only filled it with water with fabulous, they had to clean it until it was free of residue, the engine and the gasket were fine, there was no need to change or rectify anything and they detected that they removed the thermostat and that is why the engine does not heat up as it should and they never told me that and now I have to put it back. Scammers and expensive half-baked jobs.

Terrible service, I went in for major tuning but it came out with a light on, I returned it for review and they were waiting to call me to inform me of the failure, they never called me, when I dialed they did not answer my calls and if they answered they left me hanging. Customer service is lousy. They lose all confidence with their actions. And I'm still struggling because they can't find the fault.

Excellent service, they explained to me with pears and apples what was wrong with my vehicle and that gives you confidence, a good price and you have the option of taking the parts that were changed, which gives you even more security, of a job done with quality and the best deal!

Excellent service, they treated me very well, and the service time was as promised

Excellent service, they solved my doubts and made me the best recommendations in addition, a great deal, without a doubt, my trusted mechanic.

Super good service, attention time. Very compliments and 100% recommended!

They saved me from being scammed!!! I took my car and in 20 minutes they told me that the problem was a sensor. In other workshops they wanted to open the transmission and charge me an arm and a leg. 100% recommended, they solve you quickly and above all the trust they give you is the most valuable thing. I am very grateful, definitely my trusted mechanics from this moment on.

I saw good comments about the place, maybe I touch the 1% that is bad. They did not give me a quote, they only told me the total once they had already performed the service. Car for tuning, I took the oil and the filter from it. I don't know what happened, I wasn't satisfied with the service, I think they had to tell me before authorizing the service. I hope my case is the exception. When they read my bad opinion, the workshop manager called me, he tries to identify the possible fault to improve ? That speaks well of them, I really hope they improve. And as a result of their call, I am going to take the car with them again. I am very interested that it remains 100% because I am confident that I drive it in good mechanical condition.