Autoclinica By Nissan - 83010 Hermosillo

Terrible service they could not fix the car, they left everything out of square with suspension problems, no front quarters.

Very good attention from the whole team

My agent had recommended this workshop to me a lot, so I chose it to repair my car starting the entry process in November 2020 and it is January 6, 2021 and they have not yet been able to finish the repair, between authorization processes, authorization purchase of parts, procedures to order parts, parts that arrive and do not correspond to the model, constant follow-up calls that promise to return and do not do so and a long etcetera, time has passed and my dissatisfaction has increased every day for the poor service received so far and lack of professionalism from the company. What a disappointment.

I took the car to fix a few minor details. It was basically minor bumps and paint. After 3 days, one of the parts peeled off, from several places and they did not take over the guarantee. They claim to be the best, but they are quite expensive and do not have good service

I entered there through Banorte insurance, the treatment at first was good, but from the beginning I did not like that they decided to repair the defense when it was deformed by the impact, they told me not to worry, that they were very good and I had a year of guarantee, let them do their job. They gave me the car, if it was a good job of tin and paint but the day after receiving the car a cover of the rear face is lost, precisely that it is clipped where there was part of the blow that they decided to mold instead of replacing the face, I return to make the claim but they are not very convinced to give me a guarantee, arguing that they could have stolen the small piece which did not seem to me and in order not to waste time arguing (words of the workshop manager) they agreed to replace it, for which they took a month, today they installed the piece and I asked them if there would be no problem, I even advised to use some glue but very sure they told me that it was very rigid, I left there and when I stopped at the next destination I was already loose again, this time yes I was able to get it back, but because of that small detail (which was a bad decision not to change the fender) I do not recommend them, which for me was the best auto body shop before.

Very efficient work, excellent attention by the manager and personalized attention, not to mention

AWFUL SERVICE I DO NOT RECOMMEND IT, .... I HAVE BEEN 5 WEEKS AND THEY CANNOT RETURN THE VEHICLE TO ME, IT IS A MITSUBICHI,,, THEY DO NOT TEST THE PHONE AND LIARS FOR THEIR DELIVERY COMMITMENTS