AutoGdl - Zapopan

EYE. As an insurance agent I can say that it is a workshop in which THEY DON'T KNOW HOW TO SQUARE THE CARS, they use SHIMS to square the vehicle parts, their technique is based on PASTE. I DO NOT RECOMMEND choose another workshop.

BAD PLACE .... I brought my car to be fixed by the insurance company, the attention is very bad, you talk on the phone for reports and one of two or they do not answer or they pass the ball. Unfulfilled in time. They give 7 days for the purchase of spare parts and they do not comply and for the repair period they do not comply either. They spoke to me for the delivery of my car, they told me an hour and they did not comply. BAD WORKSHOP AVOID IT

Terrible attention, in total more than 29 calls and it turns out that when they finally answer the only one who can give information is in a meeting, the one who answered me (10am tells me: He has been in a meeting for about 40 minutes, when I leave I will tell him to call him, it's 2:00 p.m.) They give 5 business days to change the mirror of a truck (not counting 1 week before to schedule an appointment). Very attentive and friendly when receiving the cars but regarding the service by telephone and the ONLY one that can give a very, very bad answer. I will keep trying to call to see what call number they answer me (if they do)....

Depressing, a lousy and mediocre service, my vehicle was delivered to me 6 months after the accident with the pretext that the parts did not arrive. Spare parts that you know where the HDI insurer sends them to because in the spare parts I check them at the agency and the one that took the longest was 40 days. The detail is that it doesn't end there, they gave me the supposedly repaired car and I took it with me, but since I was heading for my CD. Where I lived the car started as a Christmas tree on the dashboard and well, I took it to the agency and what do they think, they didn't do anything to the car where the accident came from. All the lower parts. They didn't even check it or anything and well this is an ordeal and it's almost been another month longer than I returned it, they answer you.... They don't believe me either and the insurance company HDI doesn't seem to be interested in anything in the same way. BE CAREFUL NOR THE INSURANCE COMPANY HDI AND THIS WORKSHOP ARE SERVE DO NOT HIRE THEM AVOID THE PENALTY OF HAVING A BAD EXPERIENCE.... VERY WORST EVERYTHING

I took my vehicle because that's where the insurance company sent me. The service practically did not exist until I had to call to find out what was going on, it took two months to fix it and one time they called to say that they had damaged the front glass and they were going to change it somewhere else. They called me from the other establishment to tell me that no one was going to pick up the truck and was going to stay there all night because they forgot. I went for the van and came back after 15 minutes because there were strange things with a headlight, they told me a confusing story and I left. I returned weeks later because it was obvious that a piece was missing from the headlight, plus they put a cover on it that wasn't from there and they told me that I removed the piece and that they did their job. In the end, after much talking with several people, they put it on. I had a piece pending, they said that in three weeks it will arrive and now it's been five and nothing at all. Check your vehicles thoroughly when you go for them.

The process of receiving the vehicle seemed a bit slow. Also at the end of the process please request a taxi service to return to my home, which I was going to pay. The response was not we have that service, seek taxis in Sams's parking lot or Mariano Otero. After half an hour to try to get a taxi as I had been told, I had to talk to my house so that they were for me. I found a serious lack of service attitude.

Terrible service on Thursday, April 21, the boy who is at the first desk is a despot, very bad service, he told me that he could not attend to my vehicle and that I should return until Monday, since he could not be received even on Friday. I came back on Monday, April 25, and I didn't want to receive it either, he told me to come back until Wednesday, which I find annoying. In the end they received my vehicle that same day Monday. Upon delivery of my vehicle in the afternoon, they gave it to me dirty from the upholstery and the mats with the muddy footprints of the people who made the waxing along with the back seat with the muddy footprints. The reception girls, some despots and very bad attention and to shake the rear bumper of the truck they left it full of wax from the tarpaulin, with everything and the earth. It seems that they filled it with butter and dirt, lousy service, let's see, I take it to another place to have it waxed