Automoviles y Camiones Sucursal Barragán - 66428 San Nicolás de los Garza

Employees discriminate against the customer. I had the opportunity to go and they are arrogant in the treatment and attention to the buyer. What is more, they DISCRIMINATE for your appearance and based on that the treatment.

I went to do maintenance on my truck and received it with a small scratch or blow, as if the door had been dropped and knocked with something. My mistake was that I did not check well when I picked it up since I was in a hurry and at the time it looked like something muddy, but it was until I stopped at my next destination where I passed a rag and noticed that it was a blow. Of course I called to report it, where they treated me kindly, but they argued that it was not reported at the time I received it so there was nothing that could be done. I am too careful with my things and I am sure that this little flaw did not have it when I took it. What if I am almost sure is who moved or washed my unit did not report this incident ... Finally, they changed the plate holder without my consent ... I know that these are almost insignificant things but I am very bothered by the lack of honesty and communication and this is my opinion ...

Excellent service

More than excellent service, they found the fault quickly. They got me the original part even at a better price than I saw elsewhere on the internet. They gave me my truck working at 100 and Mr. Juan Carlos Garcia very attentive, helpful and immediately you realize that he is trained and that he is available to help you giving you confidence. in other places they only give you a piece of paper with a check list where security checkpoints are checked and here I got an email with photos including the details of how each of the checkpoints is. it shows that if they really check them. Well recommended. From experience you spend more to go from workshop to workshop where they can't find the fault and you don't know if they really have the tools and equipment for the repairs.