Avis Renta de Autos - 06600 Ciudad de México
3.4/5
★
based on 8 reviews
Contact Avis Renta de Autos
Address : | Av. Paseo de la Reforma 296, entre Génova y Belgrado, Juárez, Cuauhtémoc, 06600 Ciudad de México, CDMX, Mexico |
Phone : | 📞 +87787 |
Website : | https://avis.mx/mexico/renta-de-autos-en-mexico-avenida-reforma |
Categories : | |
City : | CDMX |
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Joshua Fleming on Google
★ ★ ★ ★ ★ Car we rented had a broken back seat but it was fine because we only rented it for the day to go around 40 kilometers round trip. When we brought it back the fuel had barely ticked down any from full yet we were charged over 1000pesos for fuel. We signed nothing when we came back and when informed what the charge would be I said I would take it and fuel it the almost no fuel it would require to be completely full. We were told by the manager that even though we signed nothing confirming the car had been returned and we had barely even taken our things out it was business politics and they wouldn’t let us take it around the corner to fuel ourselves. We feel scammed and taken advantage of. This would have been an easy fix to keep a customer and smarter business decision long term as we would have continued to use Avis but instead the short sited manager decided that wasn’t what Avis wanted. We ended up paying DOUBLE what it should have been. We are regular travelers and after this experience we will be sure not to use Avis again.
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Marco Menendez on Google
★ ★ ★ ★ ★ I booked a car here through Rentalcars.com, which had already charged me, and when I got to Avis I was told that it wasn't paid for and quoted me a much higher rate. I explained to them that it was already paid for and the reply was that it didn't appear in their system and that that's why it's always best to book through them. Why would Avis advertise and work with a booking company that is obviously a scam in the first place? That makes them just as complicit and shady. I lost a lot of money. Not wise business for such a large and reputable brand
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Ryan M on Google
★ ★ ★ ★ ★ I have been an Avis Preferred member for many years. This location claims to be a Preferred location but for some reason I have to waste time at the counter every time I rent a car. The whole purpose of Preferred is to NOT have to waste time at the counter, right? I have rented 6-7 times in the past 2 months and EVERY TIME they act like it's the first. Come on Avis, get it together down here. This location is so convenient, but you are making it very inconvenient.
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Chocho Chón on Google
★ ★ ★ ★ ★ I am very satisfied with the service. The prices are reasonable fair, the cars are in excellent conditions and the personal are kind and friendly. Keep in mind that the prices could increased significantly due dollar-peso exchange rate and the insurance you selected. Up to now, I have used their service five times and I made reservations from 1 week to 2 days in advance. Also, I rented in Mexico City and Merida. In both cases I was treated nicely :)
My suggestion is to improve their online reservations because in the end I have to complete the reservations by phone.
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Jhonatan SV on Google
★ ★ ★ ★ ★ It is always my first choice, good prices, friendly staff, and cars in very good condition.
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kenzan boo on Google
★ ★ ★ ★ ★ Extremely rude staff. Made a reservation for 9pm and got there at 8:45. They said that they would not start any more reservations because they were closing.
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Rémi Nadeau on Google
★ ★ ★ ★ ★ Very good experience at the Avis Reforma. Liz was super friendly, helpful and professional. Would come back here for sure. Best experience at an rental car dealerships.
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Jared Brunson on Google
★ ★ ★ ★ ★ Fast and easy rental return, even left with a little bit of a refund due to early return!
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