Axa Seguros Fco Medina Ascencio - 48330 Puerto Vallarta
3.6/5
★
based on 8 reviews
Contact Axa Seguros Fco Medina Ascencio
Address : | Blvd. Francisco Medina Ascencio, Olímpica, 48330 Puerto Vallarta, Jal., Mexico |
Phone : | 📞 + |
Website : | https://www.facebook.com/axa.vallarta%3Ffref%3Dts |
Categories : | |
City : | Jal. |
![Blvd. Francisco Medina Ascencio, Olímpica, 48330 Puerto Vallarta, Jal., Mexico](https://gstatic.yellowsite.net/gpictures/900x600/2906/MXxmRjc4MUJlZkVhb2VpSS1aaG9yWU93Jnlhdz0xNjEuNDUwOXx5ZWxsb3dzaXRlc214LmNvbV8w.jpg)
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Pablo J Theriseaud on Google
★ ★ ★ ★ ★ Bueno
Okay
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Juan Antonio Menchaca on Google
★ ★ ★ ★ ★ Dos tres
Two Three
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Jersain Anime! on Google
★ ★ ★ ★ ★ Gran aseguradora con la opción adecuada a tus necesidades
Great insurer with the right option for your needs
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Manuel Alfredo Rivas Modad on Google
★ ★ ★ ★ ★ Buen servicio
Good service
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Leonardo Ivan Arzumendi Machuca on Google
★ ★ ★ ★ ★ Tuve una muy mala experiencia con uno de sus ajustadores, el señor prepotente, arrogante y grosero, me cobró $17,000 pesos por un choque pequeño en la defensa del carro de su asegurado por lo cual le respondí que se me hacia un abuso, me comentó que si no le pagaba al momento me iba a mandar a la carcel. Quise hablar con algún encargado para hablar sobre lo sucedido y me citaron la semana siguiente, a la cual no llegaron a la cita, me tuvieron esperando hora y media sin siquiera avisarme que no iban a poder atenderme, la verdad, viendo la capacitación del ajustador y el personal de la agencia, puedo dar por seguro que es de lo peor y que consideren bien antes de escogerla como aseguradora, hay bastantes en la zona de Puerto Vallarta, que ofrecen una mejor atención y servicio.
I had a very bad experience with one of his adjusters, the overbearing, arrogant and rude man, he charged me $ 17,000 pesos for a small collision in the defense of his insured car so I answered that I was made an abuse, he told me that If I did not pay him at once, he would send me to jail. I wanted to talk to someone in charge to talk about what happened and they quoted me the following week, to which they did not arrive, they had me waiting for an hour and a half without even telling me that they would not be able to help me, really, seeing the training of the adjuster and the staff of the agency, I can take for granted that it is the worst and that they consider it well before choosing it as an insurer, there are many in the area of Puerto Vallarta, which offer better care and service.
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Jessica Acuña on Google
★ ★ ★ ★ ★ El servicio por parte de la chica de recepción fue estupendo. No recibí ayuda de nadie más ahí.
El teléfono es un punto en el que deben poner atención, y es que no contestan nunca. La chica de recepción es la única que está ahí y es la que te ayuda recibiendo papeles, cotejando y enviando tu file; así que te dedica 100% de atención y no toma las llamadas; por ello deberían contratar a alguien que le ayudara o mínimo que los asesores de seguros tomaran la llamada ellos si ven que timbran mil veces y que la chica de recepción está ocupada (team work).
Por otro lado, no califico el tema del seguro... porque eso fue muy cuestionable el agente que asistió el siniestro en la carretera a mi padre (en San Luis Potosí); y que no le dio ni el traslado al hospital o radiografía cuando se tenía contratado un seguro cobertura amplia (esa parte si tuviera que calificarla les daría un cero); lo que calificó aquí fue la ayuda y asesoramiento que me brindó la chica de recepción de la oficina en AXA Puerto Vallarta.
The service by the reception girl was great. I didn't get help from anyone else there.
The phone is a point where they should pay attention, and they never answer. The girl at the reception is the only one there and is the one who helps you by receiving papers, collating and sending your file; so he dedicates you 100% attention and doesn't take calls; Therefore, they should hire someone to help them or at least that the insurance advisors will take the call if they see that they ring a thousand times and that the reception girl is busy (team work).
On the other hand, I do not describe the issue of insurance ... because that was very questionable the agent who attended the accident on the road to my father (in San Luis Potosí); and that he did not give him the transfer to the hospital or radiography when he had contracted a wide coverage insurance (that part if he had to qualify it would give them a zero); What qualified here was the help and advice that the girl at the office in AXA Puerto Vallarta gave me.
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Edward Schneider on Google
★ ★ ★ ★ ★ Typical Walmart.
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Mario Diaz on Google
★ ★ ★ ★ ★ I recently had a good experience with this insurance company, been driving for 8 years and had not I needed their assistance. But it had to happen sooner or later, they stepped up to the plate. It was a minor accident even so very quick response, insurance agent was on the spot within 15 minutes. Everything was taken care of within a week, a very positive experience.
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