Azul Beach Resort Riviera Cancun - 77580 Puerto Morelos

Overall a good resort, a little distant from the airport, so plan on your ride to and from the hotel. It is clean and inviting, has some decent restaurants that take reservations, you get a concierge to assist you with dinner reservations. They do want to offer you some credits towards some activities for time at their new properties. The buffet restaurant Spoon has some decent options, there are Mexican, the Italian, Mediterranean, Caribbean options that have some good food. Their drink selection was average and often were short of some of the better drinks! Swim up bars are fun. They had workouts,, Zumba class, water aerobics and a lot of activities to keep one busy and occupied. Not a lot for kids, but some options for the toddlers for sure. Beach areas were maintained well, sea weed cleaning was regularly done and sanitization in the common areas….

Truthfully a nice, clean resort. However, they have a lot of things lacking. If you are looking for music, please bring your own speaker. Music is played, but a tranquil type all day. If you are looking to just walk in to a restaurant that is half empty without a reservation, look else where, you will wait until 9pm and still be hungry. The one buffet, that should be open, is rarely open and all other restaurants are half full but won't accept you. They don't have entertainment other than a 9-945pm show and everything closes at 11pm. I am very aware of COVID being an issue, however, it does not make sense to me why they have these restrictions, as I am sure many people are coming for relaxation, fun, and entertainment. I did not pay a lot of money for an all inclusive when I have issues of getting food and entertainment. Staff are truly nice and I understand the frustration of vacationers, however, I do not understand the restrictions or lack there of of things to do. If you are looking for a very quiet resort, this is the place for you.

The resort was so clean, the staff were always helpful, José Luis by the pool was especially friendly and efficient, the rooms were spectacular. Our whole group enjoyed the more peaceful atmosphere than many resorts and we loved the evening shows. The beach was not the greatest but staff were constantly clearing any weed. There were kids’ activities and a separate water park for young kids. Only downside was the big flight of stairs from the pool up to the stage and bar. It was also accessible by a long out of the way ramp.

Been here now 4 days with 1 day to go.. Overall decent place but don't expect to eat at the restaurants. You will be relegated to the buffet or room service. "Reservations" were tough to get. Too much so compared to other all inclusive resorts we've stayed at. This despite having plenty of open seating everytime we went. We were with a wedding party that brought 23 couples here and most of us have been to plenty of resorts to compare to. All had the same experience. They blew it for all of us to consider returning on this 1 point alone. We tried everything to make dinner at a decent time, couples, small groups, etc. We ate at 2 restaurants our entire stay.

Awesome resort, the staff is very efficient and courtesy. The resort is very clean and spacious. The food options and restaurants are good but nothing to write home about. Unsafe buffet style eateries where you and every guest share the same handle is not good especially when employees are wearing masks and gloves. The beach is horrible and full of smelly seaweed thereby closing the beach. The smell is everywhere, by the pool, on your patio, "there is no escape". The resort is making no effort to clean this up. We walked to several other resorts along the beach and seen efforts by other resorts to may their beach usable. I suggest that you research the seaweed conditions before traveling to this area.

Hotel was excellent and staff were amazing. Food and drink was pretty good as well. The rooms are big but needed some updating. The air condition was really load but got used to it. Had a balcony overlooking the sea. Amazing views. Beach was rocky but the kids don’t leave the pool so all ok. Would recommend unless you really love the beach everyday.

Absolutely lovely place. Big room and bathroom. Spacious balcony with corner sofa. The staff were great and couldn't do enough for you. Never had any issues getting sunbeds in a morning. The whole place was constantly being cleaned. All food freshly prepared and a really good variety. Only downsides were we couldn't go to the beach as it was covered in seaweed, not a fault of the hotel at all. We were in the middle of nowhere and according to the rep it would cost more in a taxi than to hire a car! There was entertainment at night but was finished by approx. 9.45 so could have been more.

Overall, we had a great time. It was a fairly quick drive from the airport compared to some of the other resorts down the way. The food at the different restaurants were great, even the buffet and the pizza place. We mainly stayed in the adult pool + swim up bar, which the service was amazing with great drinks. The entertainment was okay, but not really why I was there. I couldn't care less about the different musical acts. They even had a dessert in our room to celebrate my husband's birthday. The COVID test was easy as long as you scheduled it the day you got there. They explained how to at the front desk. I received a confirmation email within 48 hours, but my friends who booked theirs a couple days later did not. They only do testing in the mornings, so make sure you book it and get over there when it's open. Would recommend to others, but didn't really seem like there was a lot of kids there other than the kids pool + the teen lounge.