Azulemex - 56400 Los Reyes Acaquilpan

For more than 20 years, it has remained the best option for assortment and price.

Excellent service, they attended me even though they were already closing, they take good care of you.

The prices are very affordable and the attention provided by the staff is very warm. I recommend it.

Very good price and more or less assorted, the lady who attended me very kindly and already installed everything was very good

There is a wide variety of bathroom items and tiles. There is personalized attention and advice for any questions.

I found good prices to buy tile, they have a place to park, I took the material by myself since their distribution system took up to 3 days, I would like more advice but while I go to home depot for ideas, I would buy there again. Thank you.

Terrible service from the deputy manager, rude and arrogant and worst of all, he doesn't listen, I told him that they had to send me an order for Friday to another branch, but since I was in a hurry to have it before I went in person hoping it could be delivered to me without causing problems, and in case you don't buy it again (obviously recognizing that there are protocols to follow, I am aware of it). The lady who attended me told me that she only had the boxes from the sale that I made in the other branch and that she could not until I made the move and waited 30 minutes. But I prefer to talk to the manager of the other branch, claiming that she couldn't send people like that and without the paper and various things, when from the beginning I told her: "I had to pick up where I buy" and since the deputy manager argued over the phone now you did tell me how many you want? I told him: only the ones I bought, thanks. He answered: I have several I have stock of 100. I replied: I asked you if they had more in stock to sell them to me and I was in charge of fixing this in the other branch since they never sent me it was just the rush to occupy it at the moment. To which he replied: first of all, don't be on my terms, secondly, you didn't ask me, he's going to want more. Due to this, I consider that she has a lack of knowledge in resolving situations in a store where the client is. He tells you that he understands the situation and that I just want to buy them and then I would get ready at the other store to change it for something else, I was giving him all the ease. I can't understand his lack of attention, knowledge and reasoning for the position he holds, it's a shame that companies lose customers because of young people like him.

Your care is very poor. Slow in all its processes, especially the manager. Their prices are affordable, but the time you have to wait to be served is exasperating.