Banamex - 66056 Cd Gral Escobedo
1.9/5
★
based on 8 reviews
Contact Banamex
Address : | Av. Raúl Salinas Lozano, Los Girasoles #730, 66056 Cd Gral Escobedo, N.L., Mexico |
Phone : | 📞 +8 |
Website : | http://www.banamex.com/ |
Categories : | |
City : | N.L. |
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Pedro R on Google
★ ★ ★ ★ ★ Pésimo... Me dieron de alta el netkey móvil y cuando lo quiero usar no jala. Me dicen que tengo que ir de nuevo a atención a cliente... Cómo si fuera mi culpa ahora hay que exponerse otra vez al Coronavirus y perder media mañana
Terrible ... I was registered with the mobile netkey and when I want to use it, it doesn't pull. They tell me that I have to go back to customer service ... As if it was my fault now I have to expose myself to the Coronavirus again and lose half the morning
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Mayra on Google
★ ★ ★ ★ ★ El servicio de atención es bueno, solo que la cantidad de gente que viene a esta sucursal es mucha y los tramites se hacen lentos debido que reducieron la cantidad de ventanillas, en ocasiones nos tardamos hasta dos horas en la fila para llegar a servicio al cliente y para el área de cajas también ...
The customer service is good, only the number of people who come to this branch is large and the procedures are slow because they reduced the number of windows, sometimes it took us up to two hours in line to reach customer service and for the box area as well ...
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Rod Ale on Google
★ ★ ★ ★ ★ Yo soy de otra cuidad y este es el tercer banamaex en donde te atienden mal, te dan largas y les contesta lo que les conviene , si quieren hacer trámites graben lo que les dicen porque te dicen necesitas ciertos papeles los traes y que no que ahora son otros y uno hasta tiempo y dinero y se excusan, se requiere mejor capacitación para el personal y se supone tienen carrera pero no saben atender a la gente y tienen poco tacto.ñ, pero a la hora de ofrecerte su afore ahí si no te ponen pretextos.
I am from another city and this is the third banamaex where they treat you badly, they give you long and answer them what is convenient for them, if they want to do paperwork, record what they say because they tell you you need certain papers, you bring them and what not now There are others and one even time and money and they excuse themselves, better training is required for the staff and they are supposed to have a career but they do not know how to serve people and they have little tact, but when it comes to offering you their afore there if they don't they make excuses.
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Angélica Ramírez Rivera on Google
★ ★ ★ ★ ★ Pésima atención, filas lentas, el ejecutivo explica una cosa y después otra completamente diferente. El peor banco en todas sus sucursales.
Terrible attention, slow lines, the executive explains one thing and then another completely different. The worst bank in all its branches.
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Salvador Hernandez on Google
★ ★ ★ ★ ★ Le doy 1 por que no hay menos el servicio de la chi@*$&% tengo hora y media haciendo fila y solo pasan a servicio a los que sacan de la fila por que van a contratar su afore que para acabarla también es un mugrero el gerente y subgerente prepotente que al primer reclamo le hablan a un intento de guardia armado que tienen dentro de la sucursal para que intimide a los clientes. Se entiende que por la contingencia el servicio sea algo más complicado pero esto es demasiado cabe mencionar que este reporte lo hago desde la fila ya paso más de hora y media y siguen sin dar servicio MUGRERO TOTAL solo por que no me es posible cambiar mi banco de lo contrario ya lo hubiera hecho
I give it 1 because there is no less the service of the chi @ * $ &% I have an hour and a half standing in line and only those who are removed from the line go to service because they are going to hire their afore that to finish it is also a dump the arrogant manager and assistant manager who at the first complaint speak to an armed guard attempt they have inside the branch to intimidate customers. It is understood that due to the contingency the service is somewhat more complicated but this is too much, it is worth mentioning that this report is made from the line and I have spent more than an hour and a half and they still do not provide TOTAL MUGRERO service just because it is not possible for me to change my bank otherwise I would have already done it
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Amyst on Google
★ ★ ★ ★ ★ PÉSIMO, horrible el servicio.
Te tienen esperando horas bajo el sol y solamente te dan oportunidad de pasar antes con los ejecutivos si afilias tu afore con ellos (y aun y con esa preferencia se tardan HORAS en atenderte).
Aconsejo acudir a esta sucursal llevando absolutamente TODO el documento que puedan, porque por solo no tener el acta de nacimiento hasta de la bisabuela no te dan chance de continuar con los trámites correspondientes, yo nada más iba a que me activaran la aplicación pedorra de bancanet y por tener una cuenta secundaria de hace años no me quisieron dar de alta en la app. 3 horas de mi vida desperdiciadas en esa estúpida sucursal.
Si pueden evitar acudir, mucho mejor.
AWFUL, horrible service.
They have you waiting for hours under the sun and they only give you the opportunity to spend earlier with the executives if you affiliate your afore with them (and even with that preference they take HOURS to assist you).
I advise you to go to this branch carrying absolutely EVERY document you can, because just because you do not have the birth certificate even of the great-grandmother, they do not give you the chance to continue with the corresponding procedures, I was just going to activate the bancanet fart application And because I had a secondary account from years ago, they did not want to register me in the app. 3 hours of my life wasted in that stupid branch.
If they can avoid going, so much the better.
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Cesar Candia on Google
★ ★ ★ ★ ★ Estáaa fatal su sistema,es una porkeria,lentisismos a más no poder,me llevo 5hrs para un trámite sencillo de vigencia vencida de tarjeta de débito..un solo ejecutivo para atender todo una fila de 25 personas.
Its system is fatal, it is a porkeria, slowness to the limit, it took me 5 hours for a simple process of expired validity of a debit card ... a single executive to attend a whole line of 25 people.
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EDGAR ALLAN on Google
★ ★ ★ ★ ★ Pésimo servicio mínimo preocupense por darle más rápido a los procesos nada de ingeniería en estos bancos
Terrible minimal service worry about giving faster non-engineering processes in these banks
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