BanBajío Neza - 57700 Nezahualcóyotl

good

As nobody uses this bank, there are never people and the service is the best.

The cashier does not work

Few people and they take a long time to treat you very badly

Few people but only one cashier, if a customer arrives who is late, he queues for up to 30 minutes.

THEY NEVER HAVE A SYSTEM, all the times I've gone that's their excuse! I don't know why they open if they don't have

The ATM is lousy, they kept my card for 15 minutes and would not return it to me. I rushed to make a withdrawal and it wasted me more time.

Nefarious service, I went to activate the App, 2 weeks ago Karen branch manager said that the data must be updated and that after 5 November she will return, I present myself today Karen attends me, after 1 hour she passes me with another executive who tells me that she has to update my data, I tell her that if there is not today that I come another day but that she confirms that she considers respecting my time that I understand the processes, but she interrupts me or let me finish talking telling me that I excuse her and try to conclude the message, Karen intervenes and tells me that if I stop this fast while snapping my fingers then I must go to my branch, that they are trying to give me the service, I try to explain to her that my position She is not that one and she retires leaving me talking, obviously she was not going to lower me to her level, because her behavior is not correct, I never demanded and go, this bank leaves a very bad impression on you. Train your staff, as a client I understand that there are processes that are not 100% under your control, I only requested that if I did not have my procedure, I would return another day and that my time be respected, but the executive did not listen, she agreed. I don't know what, and the manager Karen treated me as if she were doing me a favor, very unprofessional. I hope they improve