BanBajío Sucursal Manantial - 45645 Los Gavilanes

Excellent service

They close at 4 and not at 5 as maps indicates

The staff that works in this branch is disorganized and inattentive they could not help me with what I requested, I wanted to make a transfer from Bajío to another bank, first they told me it was to fill out a form that will happen with an executive later I approached the manager and I He said he will wait for me to sit down I stayed there for 20 minutes and no one attended to me in the meantime they continued taking calls and answering emails, then I came over and said hey who could help me, I said, and I explained again the movement I wanted do and he told me it is better that you do it in mobile banking I told him that I did not have the application and I did not know how, he told me here for this you are going to be charged an amount, I told him that there was no problem then he stopped and left with the manager and he said don't tell him to activate that at the cashier and he told me go try, I'll help you right now, and he kept talking, it wasn't. I went to the ATM, I signed up and went back to my house and at my house I wanted to make that movement and it tells me that the platform cannot make that movement for as much amount as it is. Terrible service both in person and online.

It is usually a very relaxed bank branch. The bank staff is very helpful and friendly. The low marks that people give is because they want princess treatment and obviously that is not possible. Good job guys!