Banco Azteca - 14000 Ciudad de México

the best from the area

Excellent service

I have always had a good experience thanks to the good service they give.

Excellent branch. Clean, spacious facilities and fast service at the window. Excellent attention in the executive area. They helped me a lot with my account statement. I recommend it.

Very few open boxes. On Fridays it becomes chaos to go to the window

In full 29 there is only one person answering questions and in boxes there are three people missing (out of 6 boxes only 3 work), ANOTHER bank like many

Overbearing management attention they have several boxes to collect and only 2 in operation

I want to file a complaint against LEONARDO PORTILLA, NEITHER ISMAEL VAZQUEZ VAZQUEZ BRANCH MANAGER, NOR LEONEL MARTINEZ COLLECTION MANAGER at Mega San Pedro Martir Branch Carretera Federal A Cuernavaca, KAREN TAPIA LINEA COBRANZA, They could give me a breakdown of what I am going to pay or LETTER SETTLEMENT. Now I go to Banco Azteca at Av. Insurgentes Sur 3862, Tlalpan Centro I, Álvaro Obregón, 14000 Mexico City, CDMX and the MANAGER JUDITH GUTIERREZ SOBERBIA, tells us that when liquidating his executive he was wrong and cannot do anything what kind of staff have. I am going to liquidate an account of $10,000 and NOBODY CARES, I just ask you to tell me how much interest is, amount used and collection expenses and my SETTLEMENT LETTER THAT IS WELL ANNOUNCED ON THE PAGE AND THROUGH NO SOCIAL NETWORK, LINEA AZTECA, IN TWO BRANCHES TO NOBODY HE IS INTERESTED THAT HE CANNOT PROVIDE IT. They are told I AM AN ADULT PERSON AND NEITHER THE MAIL NOR BRANCH NOR ONLINE GIVE THIS INFORMATION AND THE APP MUCH LESS USE IT DOES NOT HAVE A CELL PHONE. Nobody GIVES CLEAR SOLUTIONS.