Banco BBVA - 45418 Guadalajara

Executives without people and they have you waiting for more than half an hour, the one who attends the entrance leaves and the people waiting for him to return for more than 15 minutes ... Bad experience

At the Loma Dorada branch, people are swindled by the executive Rita Inés González, she attended to my mother and without consulting her she opened an insurance policy, in my name, without notifying her and without my mother's authorization, and now it is torture to cancel it, Of course, they steal the monthly amount of 1,862 pesos, apart from the fact that they committed the scam, now every time my mother calls BBVA Bancomer insurance, to cancel the policy they put thousands of pretexts to continue stealing, they are shameless terrible service, terrible honesty she waited that they really have a conscience and fix this, because it is not fair that people's savings are stolen just because they have access to them. Without solving the problems that you yourself generate with your fraudulent practices, I doubt very much that you will become a reliable banking institution, much less the best.

20 minutes listening to the executives ask for food, there was a huge line of elderly people who needed help and did not deign to help, there was the cleaning lady trying to help them, in addition, after the immense line I managed to get to the window to Like waiting for the girl to finish talking and do my paperwork, the worst GDL branch without fear of being wrong

The service is terrible, the cashiers and you practice when you make a deposit to my account, as they always have to return the tickets, the tickets got stuck and the practice stopped working, in conclusion I did not deposit the money or the amount of 900 was returned to me and I speak To clarify the event and the typical response is 8 business days to recover my money, meanwhile, the payment that had to be that day I could not make it while that debt will charge me interest that easily they wash their hands ... I feel bothered by their mistake ... and not mine

I have only gone to make withdrawals without a card and to use the ATM to deposit money and I had no problem.

Super incompetent, I went to renew my debit card, they kept me for more than an hour and they told me that they did not do that procedure there... (later I went to the Chedraui branch and in 15 minutes they delivered it to me)... The curious thing The thing is that I realized everything they are going to have for breakfast because it was the only one the staff talked about... Hahahaha without a card and they left me very hungry (I craved tacos)

Zero and there are already 2 occasions that the same practice steals from me. Last time it was just my week and this time a check. After waiting several days for an error that was not mine, I arrived at the branch and filled out a form as if I were the one who made a mistake. You know by the way, I already know the answer of... Your opinion helps us to continue improving