Banco BBVA - 09020 Ciudad de México
2.5/5
★
based on 8 reviews
Contact Banco BBVA
| Address : | Canal de Tezontle 1520, Área Federal Central de Abastos, Iztapalapa, 09020 Ciudad de México, CDMX, Mexico |
| Phone : | 📞 + |
| Website : | https://www.bbva.mx/personas/productos/tarjetas-de-credito/solicitar-tarjeta-de-credito.html%3Fcid%3Dref:gen:ggl:mx-pubicaciones_google_maps-tarjetas-tarjetas_credito:om-ss-per::::::::google_maps:: |
| Categories : | |
| City : | CDMX |
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Cesar Perez on Google
★ ★ ★ ★ ★ Pésima sucursal. La peor atención a clientes nuevos. Te hacen esperar sin turno, para darles preferencia a sus clientes. Mínimo 50 minutos estuve esperando hasta que dije que me retiraba, solo así me hicieron caso. Y ni siquiera pudieron hacerme cliente, me pidieron que regresara en 2 horas.
Decepcionante.
 Terrible branch. The worst attention to new clients. They make you wait without a turn, to give preference to your customers. At least 50 minutes I was waiting until I said I was leaving, only then did they listen to me. And they couldn't even make me a client, they asked me to come back in 2 hours.
Disappointing.
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Nash Rojs on Google
★ ★ ★ ★ ★ Pues se atasca demasiado y eso hace que se sature la sucursal, pero todo el personal es muy amable.
Well, it gets too jammed and that saturates the branch, but all the staff are very friendly.
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Frankie Valdivieso on Google
★ ★ ★ ★ ★ Terrible experiencia. el ejecutivo un tipo sin vocación por el servicio al cliente, no fue claro con la explicación y tampoco ético, me dio información errónea. Muy mala atención. Jamás regresaré a esta sucursal. Bravo BBVA!
Terrible experience. The executive, a guy with no vocation for customer service, was not clear with the explanation and was not ethical, he gave me wrong information. Very bad attention. I will never go back to this branch. Bravo BBVA!
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Tamara Grnados on Google
★ ★ ★ ★ ★ Pésimo servicio, tarde 3 horas en pasar, cuando se supone vamos en "orden", atienden a sus amigos y no obstante cuando solicitas que te pasen contestan groseramente "si se quiere esperar, si no venga otro día", el director es NEFASTOOOO, pasa a sus amigos y o conocidos, super déspota el personal en general pero es de esperarse por una persona tan TONTA E IGNORANTE como el director, el Único rescatable es el policía, pd. Disculpa por desquitar me, dicen que todos tienen somos importantes pero le dan preferencia a clientes "grandes" deben tomar acción, porque acaban de perder un cliente, si debo pagar por atención aparte, lo hago pero jamás permitiré que me traten así. RESPONDAN A LAS SUGERENCIAS Y MOLESTIAS DE LA GENTE, NO SÓLO A LOS BUENOS COMENTARIOS.
Terrible service, it took 3 hours to pass, when we are supposed to be in "order", they attend to their friends and yet when you ask to be passed they rudely answer "if you want to wait, if you don't come another day", the director is NEFASTOOOO, passes to his friends and / or acquaintances, super despot the staff in general but it is to be expected for a person as FOOL and IGNORANT as the director, the only redeemable is the police, ps. Excuse me for retaliating, they say that all of us are important but they give preference to "big" clients, they must take action, because they have just lost a client, if I have to pay for separate attention, I will but I will never allow them to treat me like that. THEY RESPOND TO PEOPLE'S SUGGESTIONS AND ANNOYANCES, NOT JUST TO GOOD COMMENTS.
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MARLENE PASTRANA on Google
★ ★ ★ ★ ★ Servicio nefasto, desde el vigilante hasta las cajeras de ventanilla y ejecutivos, prepotentes y groseros, no recomiendo en absoluto!!!
Nefarious service, from the security guard to the cashiers at the window and executives, arrogant and rude, I do not recommend it at all!
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mario fernando estrada paredes on Google
★ ★ ★ ★ ★ Pésimo servicio , llegue 15 minutos a tes del cierre y ya no te atienden, y el celador que esta en la entrada pésimo servicio igual , ademas el no tiene que preguntarle a los clientes que van a realizar eso no esta bien quien debe estar ahí es personal de bbva , como porque le voy a decir a un celador que es lo que voy a realizar en la sucursal eso es un riesgo para mi como para los demás cuentahabientes.
Muy mal
Terrible service, I arrived 15 minutes before closing time and they no longer attend to you, and the guard who is at the entrance, terrible service the same, besides, he does not have to ask the clients that they are going to do that, it is not right, who should be there is bbva staff, like because I'm going to tell a guard what I'm going to do at the branch, that's a risk for me as well as for the other account holders.
Very badly
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Donaji Perez on Google
★ ★ ★ ★ ★ Fatal, fui ayer, llegué desde las 12:25, eran las 2:10 y no me atendían, se les hizo la observación a los de la entrada y resulta que en su máquina no procesaban esas entradas éramos bastantes personas que estábamos esperando, ni una disculpa y la ejecutiva le valió, ayer el banco cerraba 2:30 supongo que ya no querían atender, es pésima la atención. No solo para que te atienda un ejecutivo, para pasar a cajas también el servio es tardado.
Fatal, I went yesterday, I arrived at 12:25, it was 2:10 and they did not attend me, the observation was made to those at the entrance and it turns out that in their machine they did not process those tickets we were quite a few people who were waiting, neither an apology and the executive was worth it, yesterday the bank closed at 2:30 I guess they no longer wanted to attend, the attention is terrible. Not only for an executive to attend to you, but also to go to the cash desk, the service is slow.
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Francisco Estrada on Google
★ ★ ★ ★ ★ CR 3640
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