Banco BBVA - 01600 Ciudad de México

3/5 based on 8 reviews

Contact Banco BBVA


Av Centenario 358, Merced Gómez, Álvaro Obregón, 01600 Ciudad de México, CDMX, Mexico
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Leonardo Filio on Google

Muy mala Atención , Hoy perdí media hora esperando por que iba abrir una cuenta para que me dijeran que solo se puede abrir por la app y no de manera física , me batearon y ahora que lo intento abrir en la app me dirijo a una sucursal, hijos de su.. -@&$+(@...dre .
Very bad Attention, Today I wasted half an hour waiting because I was going to open an account so that they would tell me that it can only be opened through the app and not physically, they beat me and now that I try to open it in the app I go to a branch, children of his .. - @ & $ + (@ ... dre.
C
Cristopher Baltazar on Google

Está muy lento y recorrieron el horario de servicio hásta las 10 AM....
It is very slow and they ran through the service hours until 10 AM ....
c
cocina para foraneos on Google

Pésimo servicio me hicieron esperar 2 horas porque su sistema fallaba ...... Además los 2 ejecutivos que me atendieron solo se quedaban tranquilos sin saber que hacer
Bad service made me wait 2 hours because their system failed ...... In addition, the 2 executives who looked after me, just stayed calm without knowing what to do
m
mara rodriguez on Google

Son Las 8:40 am y esta cerrado, en la puerta hay un letrero que dice que por seguridad se abrirá hasta las 10 am, sin embargo en la página el horario que indica es a partir de las 8:30 am. Solicito actualización de horarios en su pagina
It is 8:40 am and it is closed, on the door there is a sign that says that for security it will open until 10 am, however on the page the time it indicates is from 8:30 am. I request updating of schedules on your page
R
Robin Wakker on Google

Es mi sucursal BBVA. Cierto, a la apertura de mi cuenta me dejaron esperar 1 hora porque uno de lo ejecutivos salio a comer, y solo habia 1 ejecutivo atendiendo. Ademas, habia mucha gente que pedian estados de cuenta. Es muy cierto que este sucursal deja mucho de desear en cuestion de atencion a clientes, y espero, viendo que BBVA esta contestando aqui mismo, que toman en serio de levantar en buena manera este sucursal. Tiene mucho potencial, excelente ubicacion, mucho flujo de trafico y gente. 4 estrellas porque estoy feliz con el servicio que brinda BBVA, la mejor de Mexico, no 5 estrellas, porque pueden mejorar muchas cosas! (Y) Mucho exito!
It is my BBVA branch. Right, when I opened my account they let me wait 1 hour because one of the executives went out to eat, and there was only 1 executive attending. Also, there were a lot of people asking for account statements. It is very true that this branch leaves much to be desired in terms of customer service, and I hope, seeing that BBVA is answering right here, that they are serious about building this branch in a good way. It has a lot of potential, an excellent location, a lot of traffic flow and people. 4 stars because I am happy with the service that BBVA provides, the best in Mexico, not 5 stars, because they can improve many things! (And) Much success!
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Luis Andres Rojas Cruz on Google

Nunca tienen cambio, es increíble que en día lunes el banco no cuente con morralla suficiente para sus clientes, la excusa; caja general no manda morralla.
They never have change, it is incredible that on Monday the bank does not have enough trash for its clients, the excuse; general box does not send trash.
J
João Oregel on Google

Pésimo servicio, además de lentos. Te dicen que en seguida te atiende y después de 40 minutos tuve que reclamar. Lo peor es que no se dignaron en disculparse.
Terrible service, as well as slow. They tell you that they attend to you right away and after 40 minutes I had to complain. The worst thing is that they did not deign to apologize.
Z
Zaira Zacil Argaez Guerrero on Google

Su servicio a ventanilla pésimo, te cuestionan en la entrada, tardan en atender y cuando llegas a la ventanilla te dicen que solo te dar de un monto exacto
Their lousy window service, they question you at the entrance, they take time to attend and when you arrive at the window they tell you that they will only give you an exact amount

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