Banco BBVA - 20198 Aguascalientes

2.7/5 based on 8 reviews

Contact Banco BBVA


Av Tecnológico 120, Ojocaliente, 20198 Aguascalientes, Ags., Mexico
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Ana Banana on Google

Me imprimieron el turno para un área incorrecta, se me ofrecio direccionar mi turno al área correspondiente y no se realizo espere por una hora el servicio de un ejecutivo y se reimprimio otro turno "preferencial" al notar que mi turno anterior no se direcciono correctamente, pero espere otra media hora y no recibi la antención que nececitaba de un ejecutivo y pude ver en mi espera que a muchos turnos nadie respondió porque de la misma forma muchos clientes se retiraron antes de ser atendidos por la ineficiencia en su servicio.
I was printed the turn for an incorrect area, I was offered to direct my turn to the corresponding area and I did not wait for an hour for the service of an executive and another "preferential" shift was reprinted when I noticed that my previous shift was not addressed correctly, but I waited another half hour and did not receive the attention I needed from an executive and I could see in my wait that many shifts nobody responded because in the same way many clients withdrew before being treated for inefficiency in their service.
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Wendy Flores on Google

antes me sorprendía su nivel de atención ahora decepciona, ni la banca móvil puedo usar por qué un cajero retuvo mi tarjeta, ahora tengo hora y media esperando turno para pasar a ventanilla y no se ve que fluya la gente ??
Before I was surprised by their level of attention, now it disappoints, not even mobile banking can I use why an ATM held my card, now I have an hour and a half waiting for my turn to go to the window and you can't see people flowing flu
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German GG on Google

Pésimo servicio, solo había 1 Ejecutiva en el lugar y 2 horas para atender a 1 sola persona mientras habían otros 5 afuera esperando. Se ve que no tienen Gerente ni supervisor.
Terrible service, there was only 1 Executive in the place and 2 hours to serve a single person while there were 5 others outside waiting. It is seen that they have no manager or supervisor.
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roberto medina on Google

Yo voy a esta sucursal por cercanía, pero es verdad uno espera su turno para ser atendido y pasan a los que les van a dar tarjeta de crédito sin turno además ejecutivas déspotas y mal educadas
I go to this branch because of proximity, but it is true that one waits his turn to be attended and those who are going to give him a credit card without a turn are passed on, as well as despotic and badly educated executives
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Al Gagof on Google

Pésimo servicio, hay algunas de las empleadas que son súper groseras, además muy lentas para atender y hay algunas empleadas de adorno. Agilicen sus trámites ahora en contingencia porque no nos gusta estar dos horas ahí esperando con mucha más gente al rededor.
Terrible service, there are some of the employees who are super rude, also very slow to attend and there are some decorative employees. Expedite your procedures now in contingency because we do not like to spend two hours there waiting with many more people around.
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Steve Durán on Google

Pésimo servicio, fui temprano para no tardar y aún así tardé más de 2 horas en ser atendido por un ejecutivo. Lo peor es que era mi turno pero pasaron a una señora que no tenía turno, seguramente la pasaron para darle una tarjeta de crédito (siempre hacen eso).
Terrible service, I went early not to be late and it still took me more than 2 hours to be attended by an executive. The worst thing is that it was my turn but they passed a lady who did not have a turn, surely they passed her to give her a credit card (they always do that).
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Esteban Medina on Google

Pésimo servicio los qué estan en la puerta les pides cambio para realizar un deposito en cajero rápido y no te facilitan te dan la espalda espero y hagan algo
Terrible service, those who are at the door, you ask them for change to make a deposit at a fast ATM and they do not facilitate you, they turn their back on you, I wait and do something
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Adrián GalvanH on Google

Pésimo servicio, acudí a pedir una actualización de mi número celular para la app y me dijeron que ahí no me pueden ayudar, cuando en la página de BBVA te dice que acudas a una sucursal
Terrible service, I went to ask for an update of my cell phone number for the app and they told me that they can't help me there, when on the BBVA page it tells you to go to a branch

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