Banco BBVA - 82103 Mazatlán
3/5
★
based on 8 reviews
Contact Banco BBVA
| Address : | Av. Carlos Canseco, 82103 Mazatlán, Sin., Mexico |
| Phone : | 📞 + |
| Website : | https://www.bbva.mx/personas/productos/tarjetas-de-credito/solicitar-tarjeta-de-credito.html%3Fcid%3Dref:gen:ggl:mx-pubicaciones_google_maps-tarjetas-tarjetas_credito:om-ss-per::::::::google_maps:: |
| Categories : | |
| City : | Sin. |
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Jorge Alain Reyes Patiño on Google
★ ★ ★ ★ ★ Excelente servicio, y muy amable los ejecutivos
 Excellent service, and very friendly executives
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PerlaLily on Google
★ ★ ★ ★ ★ Es la peor sucursal de Bancomer en todo Mazatlán. Las personas que estan en esta sucursal, primero prefieren desayunar tacos con el señor que pasa en una bicicleta a venderles que atenderte. He tenido 3 malas experiencias en esta sucursal. Deberian de supervisar mejor a sus empleados Bancomer
It is the worst Bancomer branch in all of Mazatlán. The people who are in this branch, first prefer to have tacos for breakfast with the man who passes by on a bicycle to sell them than to attend you. I have had 3 bad experiences at this branch. They should better supervise their Bancomer employees
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Luis Mauricio Arce Millán on Google
★ ★ ★ ★ ★ Es el peor banco de Mazatlán, la llegada al área de cajas es lentisima tienes que tener disponibilidad de 2 horas y aunado a que las cajeras se van de su lugar y no vuelven en un buen rato ya sea al baño o a comadrear y dejan una sola caja abierta y les viene corto la palabra lentas.
It is the worst bank in Mazatlan, the arrival to the area of boxes is very slow you have to have availability of 2 hours and coupled with the cashiers leave their place and do not return in a good time either to the bathroom or to gossip and leave a single open box and the word slow comes short.
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Karla Sickmon on Google
★ ★ ★ ★ ★ Nunca atienden teléfonos, en lugar de dar soluciones prefieren mantener una actitud cerrada, pedí ayuda para un trámite que no puedo hacer en persona y al parecer les vale perder clientes. Lo peor que pueden pasarle a cualquier negocio es decir no y hacerle la vida más difícil a los clientes
They never answer phones, instead of giving solutions they prefer to keep a closed attitude, I asked for help for a procedure that I cannot do in person and apparently it is worth losing clients. The worst thing that can happen to any business is saying no and making life more difficult for customers
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Igor De La Selva on Google
★ ★ ★ ★ ★ La gente ahí es super mamona, las trabajadoras no te dejan entrar a menos de que deposites mas de 20 mil, las practicajas NO funcionan, sin duda un asco de sucursal, un asco de personal, si npudiera darles -5 estrellas se las daría
The people there are super suckers, the workers won't let you in unless you deposit more than 20 thousand, the practices DO NOT work, certainly a disgusting branch, a disgusting staff, if I could give them -5 stars I would give them
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René Flores on Google
★ ★ ★ ★ ★ Una sucursal deplorable. El personal es insuficiente, solo dos cajas funcionando, en un día 15, cuando los salarios son pagados, y ésta sucursal no cuenta con los recursos para atender al público.
El estacionamiento es otro factor importante, pues resulta complicado obtener una plaza de aparcamiento, pues solo cuentan con 14 espacios
Al momento de escribir ésta reseña, me encuentro haciendo fila, apenas para ingresar a la sucursal, esperando ya 30 minutos, sin siquiera, poder ingresar al área de espera.
A manera de sugerencia, deberían de destinar, una sucursal para aquellas empresas que van a depositar el dinero de sus ventas diarias, pues el personal que lo realiza, genera demora en el servicio.
La eficiencia en la plataforma digital de BBVA, es opuesta mente proporcional a la que se encuentra en sucursal, al menos en ésta.
A deplorable branch. The staff is insufficient, only two boxes are working on a day 15, when salaries are paid, and this branch does not have the resources to serve the public.
Parking is another important factor, as it is difficult to obtain a parking space, since they only have 14 spaces
At the time of writing this review, I find myself lining up, just to enter the branch, waiting 30 minutes, without even being able to enter the waiting area.
As a suggestion, they should allocate a branch for those companies that are going to deposit the money from their daily sales, since the personnel who do it, generate delay in the service.
Efficiency in BBVA's digital platform is opposite to that found in a branch, at least in this one.
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Jenifer Bouchot on Google
★ ★ ★ ★ ★ De nada sirve sacar turnl digital si al llegar nl lo hacen válido y te pasan a la fila
It is useless to take digital turnl if when you arrive they do not make it valid and they pass you to the line
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Kelly Moler on Google
★ ★ ★ ★ ★ A woman attends you as soon as you arrive
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